
Restaurant Captain
7 days ago
Key Responsibilities:
- **Customer Service & Guest Experience**:
- Greet guests warmly and escort them to their tables.
- Ensure a pleasant dining experience by addressing guest needs and resolving issues promptly.
- Take orders, offer recommendations, and answer questions about menu items and ingredients.
- Handle customer complaints and resolve disputes.
- **Operations & Staff Management**:
- Manage the dining room, including seating arrangements and table turnover.
- Supervise and coordinate the waitstaff, ensuring they provide excellent service.
- Monitor and maintain cleanliness and organization in the dining area.
- Assist in opening and closing procedures.
- Organize duty rosters of service staff.
- Train and mentor staff.
- **Inventory and Cost Control**:
- Assist in inventory control and stock management.
- Monitor and maintain health, hygiene, and safety standards.
- **Communication & Coordination**:
- Communicate effectively with the kitchen staff and other departments.
- Maintain open communication with guests and staff.
- Write reports and obtain guest feedback.
- **Other duties**:
- Take room service orders (if applicable)
- Serve food and beverages
- Manage guest reservations and seating
- Observe guests and fulfill additional requests
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹10,000.00 - ₹20,000.00 per month
Application Question(s):
- Mention your Contact number.
Work Location: In person
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