Recovery Agent
6 days ago
**Key Responsibilities**:
- Contact customers with overdue accounts to discuss repayment options and settlements.
- Negotiate payment plans or settlements, ensuring alignment with company policies.
- Maintain accurate records of communication, payments, and follow-up actions.
- Collaborate with the legal and credit teams for cases requiring legal action.
- Achieve monthly recovery targets and contribute to the reduction of non-performing assets (NPAs).
- Ensure compliance with legal and regulatory requirements related to debt collection.
**Qualifications**:
- Strong communication, negotiation, and problem-solving skills.
- Prior experience in debt recovery or collections, preferably in an NBFC or banking environment.
**Skills**:
- Ability to handle difficult conversations with empathy and professionalism.
- Strong analytical and problem-solving skills.
- Knowledge of debt collection laws and regulations is a plus.
**Job Types**: Full-time, Permanent
Pay: ₹18,000.00 - ₹23,000.00 per month
Schedule:
- Day shift
**Experience**:
- 0-2 total work: 1 year (required)
Work Location: In person
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