Customer Service Representative

1 week ago

Faridabad, India Hex Business Innovations Full time

**Roles and Responsibilities**

A professional approach in answering calls and provide information about products and services, taking input of issues and their redressal thereof.

Maintaining records of transactions and interactions.

Appropriate and timely follow-ups wherever required.

Escalate unresolved queries to respective departments for accurate redressal

**Required Skills**:
Communication is key in this profile. It is absolutely important for the executive to have fluent English communication skills. Along with that behavioral traits like good interpersonal skills, ability to handle stress, good listening skills, prompt thinking ability are some other essential features of this role.

The major skills and competencies required for this role include

Excellent communication skills

Good listening and problem solving skills

Ability to take and handle stress and pressure

Good interpersonal skills

**Job Types**: Full-time, Fresher, Internship

**Salary**: ₹10,847.30 - ₹15,000.00 per month

Schedule:

- Fixed shift
- Morning shift
- Weekend availability

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Ability to Commute:

- Faridabad, Haryana (required)

Ability to Relocate:

- Faridabad, Haryana: Relocate before starting work (required)

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