Domain Trainee, Retirement Services

3 days ago

Gurugram Haryana, India Genpact Full time

**Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for**clients**. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and**expertise** in data, technology, and AI.**

**In**this role**you** must also be willing to**work in** flexible and varying shifts**through** the year. As a part of the**team,** you must react proactively, positively,**patiently** and effectively**for seeking**clarifications**, have** a customer centric approach in problem solving.**

**Responsibilities**

**A** c**ompliance**Domain Trainee**is responsible**to handle** High Complex Testing, research and reporting as aligned.**

**Compliance Plan Queue monitoring might be an added responsibility ensuring all activities are completed within TAT.**

**Additional** quality checks ensure end to end Plan Testing is completed with 100% quality in**first** instance.**

**Coordinate with other Operations group to ensure follow-up testing activities in OMNI / Relius are completed within deadline.**

**Support meeting Service Level Agreements for TAT,**utilization**, productivity & quality.**

**Maintain and analyze process queue status and reports as assigned.**

**Participate and transfer information to all associates on**a timely** basis via regular team meetings. per responsibility assigned.**

**Handle query resolution for new hires in the group as assigned.**

**Build**strong** understanding of Compliance process and core recordkeeping systems and understand how they work and connect.**

**Analyze existing systems and processes to**identify** gaps and opportunities for cost/ quality/ process improvements.**

**Provide guidance and advisory support on regulatory compliance to internal teams**

**Establish,**monitor** and maintain compliance for the services, including plan compliance based on the Applicable Compliance Requirements**

**Be**a SME** in the assigned group or process.**

**_
- **

**Qualifications we**seek** in you**

**Minimum**Q**ualifications** / Skills**

**Relevant** years of rich Industry experience primarily in US Retirement Compliance Domain.**

**Hands on experience of research in Relius suite of products.**

**Strong understanding of concepts and terminology of**financial** services industry, especially in Retirement (DC).**

**Prior Compliance Testing knowledge and transition experience is essential.**

**Hands-on experience**in handling** Queue management.**

**A ‘can-do’ attitude and the ability to work in a team environment and adapt to change is essential Willingness to work in shifts.**

**Preferred**Q**ualifications**/ Skills**

**MS Excel Skills - Intermediate**

**MS Word
- Intermediate**

**Shift Type**

**Evening** Shift**

**Shift Timings**

**3**:30 PM -**1**:30 AM (IST)**

**Fixed Shifts**

**Yes**

**Weekends Off**

**Yes**

**OJT**

**N/A**

**Location**

**Remote**

**_ _**

**_
Job_**_Domain Trainee_

**_ Primary Location_**_India-Gurugram_

**_ Schedule_**_Full-time_

**_ Education Level_**_Bachelor's / Graduation / Equivalent_

**_ Job Posting_**_Jun 27, 2025, 8:27:47 AM_

**_ Unposting Date_**_Ongoing_
- Master Skills List_Operations_
- Job Category_Full Time_

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