
Operations Executive
7 days ago
**Operations Executive - Ancillary**:
Gurugram, Haryana, India
- Department- Supply Operations- Job posted on- Nov 08, 2024- Employment type- Employee**Role Purpose**:
**The Operations Executive - Ancillaries** will work within the Ancillaries operations function and will be responsible for handling of pre-travel queries related to ancillary bookings, including and not limited to car rental, transfer and sightseeing bookings, along with insurance transactions. This role will also involve handling of on-spot issues and post travel complaints related to bookings across all ancillary verticals.
**Key Relationships**:
- Sales & Supply - Internal
- Product Support - Internal
- Finance - Internal
- Supply Partners - External
- Clients - External
**Key Responsibilities**:
*** - Handling of pre-travel queries and issues, on-spot booking issues and post travel complaints associated with Car Rentals, Transfers, Sightseeing and Insurance bookings.
- The ability to identify key customer and supplier challenges whilst handling operational issues and report them accordingly, internally, to relevant stakeholders.
- Handling booking reconfirmations
- Identifying opportunities to scale the function and improve operational efficiency
- Stakeholder management, internal and external.
**Qualifications and Knowledge**:
- Bachelor’s / Undergraduate Degree in any field, although preference will be given to those with an educational background in Travel, Tourism and Hospitality.
- Fluent in English - Other language would serve as an added bonus. Required Experience and Skills:
- Adept at reading, understanding and interpreting data to draw actional insights.
- Comfortable with MS Office Applications.
- Though not compulsory, prior work experience in the Travel, Tourism or Hospitality sector would be ideal.
- The ability to work in a fast-paced environment and cut through silos.
- Good command over the English language and communication skills, both verbal and written.
- The ability to work under minimum supervision, a self -motivated individual.
- Flexible and can adapt to an organization’s culture with ease.
- Can collaborate successfully with multiple functions and teams to execute tasks, successfully.
- The ability to thrive in a high-pressure environment.
- Can prioritize the organization’s short and long-term goals, over individual metrics and success. A team player.
- Has the ability to identify problems but is also able to recommend solutions.
- Ownership and accountability.
**What's in it for you**:
An opportunity to help build the world’s largest travel distribution platform and grow with us
-
Operation Executive
3 days ago
Gurugram, Haryana, India Kiasa International Pvt Ltd Full timeOperation Executive Job Description **Responsibilities**: - In many organizations, Operations Executives are involved in customer services excellence to ensure that the products and services offered by the organization are customer friendly and the complaints from customers are resolved effectively. - Operations Executives often manage a team, which...
-
Operations Executive
2 weeks ago
Gurugram, Haryana, India TechCurators Full time**Job Title**: Operations Executive **Location**: Gurugram **Experience**: 1-3 Years **Joining**: Immediate Joiner Preferred **Key Responsibilities**: - Prepare and manage MIS reports and dashboards regularly. - Handle large volumes of data using **Advanced Excel** (VLOOKUP, Pivot Tables, Macros, etc.). - Coordinate with internal teams and vendors for...
-
Operations Executive
4 days ago
Gurugram, Haryana, India Hike Education Full timeOperational Calls: Conduct 40 to 50 operational calls per day to support sales activities, including follow-ups, client inquiries, and internal communications. - Ensure that all calls are logged and tracked efficiently. - Document Management: - Handle day-to-day document management, including the creation, organization, and storage of important sales...
-
Operations Executive
1 week ago
Gurugram, Haryana, India My Cleaners Full time**Job Summary**: The Operations Executive will be responsible for overseeing daily business operations, ensuring efficiency, quality, and productivity. This role requires a detail-oriented individual with strong organizational and problem-solving skills, capable of supporting various teams to meet company goals **Key Responsibilities** - Coordinate and...
-
Operations Executive
7 days ago
Gurugram, Haryana, India Transit Advertising Pvt Ltd Full timeJob Title: BTL Operations Executive Department: Operations Backend Reports To: BTL Operations Manager / Head of Marketing Job Summary: Key Responsibilities: Campaign Planning and Execution Develop and implement BTL campaigns in alignment with the brand’s marketing objectives. Coordinate and oversee all on-ground activities, events, and...
-
Operations Executive
1 week ago
Gurugram, Haryana, India GlobalXperts Technology Full time**Job designation: Operations Assistant /Executive** **Job Location: Gurugram (Work from Office)** **Experience: 2+ years** **Notice Period: Immediate joiners are preferred** **Roles and Responsibilities**: - Must have basic understanding in IT Service side (networking, cloud, DC, Hardware's, OEM etc) - Work directly with the Operations Manager to...
-
Executive Operation
2 weeks ago
Gurugram, Haryana, India First Choice Consultant Full timeOperations Executive Location: Sector 67, Gurugram, Haryana Experience: 2 Years **Salary**: 20,000 to 25,000 Job Role & Responsibilities: - Good Knowledge in MS Word, Excel - Data Entry in computer - Filing documents on a computer - Doing office activities on a day-to-day basis - Addressing customer inquiries, concerns, and suggestions. **Salary**:...
-
Operation Executive
3 days ago
Gurugram, Haryana, India EpVi New Technological Epoch Pvt. ltd. Full time**Job Opening: Operations Executive** **Location : Gurgaon** We are seeking a motivated Operations Executive to join our team and gain hands-on experience in operational management. As an intern, you will assist in various operational tasks and projects to support our team and enhance our business processes. **Responsibilities**: Help users in installing...
-
Operations Executive
2 weeks ago
Gurugram, Haryana, India ShipEase Technologies Private Limited Full time**Job Description: - Operations Executive** **Roles and Responsibilities** 1. Optimize first mile and last mile logistics. 2. Analyze operational data using Excel. 3. Improve processes for efficiency. 4. Collaborate with teams for coordination. 5. Ensure high service quality and customer satisfaction. **Requirements**: - 1-2 years logistics...
-
Operations Executive
1 week ago
Gurugram, Haryana, India GlobalXperts Technology Full time**Job designation: Operations Executive (IT Services)** **Job Location: Gurugram (Work from Office)** **Experience: 2+ years** **Notice Period: Immediate joiners are preferred** **Roles and Responsibilities**: - Must have basic understanding in IT Service side (networking, cloud, DC, Hardware's, OEM etc) - Work directly with the Operations Manager to...