Tele Caller Executive

3 days ago

Alwarpet Chennai Tamil Nadu, India Super Scholar Full time

**Job Summary**:
We are looking for a motivated and enthusiastic **Telecaller** to join our team. The Telecaller will be responsible for contacting potential or existing customers to inform them about our products/services, answer queries, and generate sales or leads.

**Key Responsibilities**:

- Make outbound calls to potential or existing customers.
- Provide information about products/services and handle inquiries.
- Generate leads or sales through effective communication and persuasion.
- Record details of customer interactions, feedback, and sales in the CRM system.
- Follow up on leads and maintain a strong pipeline of prospects.
- Maintain a high level of professionalism and customer service at all times.
- Achieve daily/weekly/monthly targets as assigned by the supervisor.
- Coordinate with the sales or customer service team for smooth handover of leads or customer issues.

**Qualifications**:

- High school diploma or equivalent; a degree is a plus.
- 0-2 years of experience in telecalling, telesales, customer service, or a similar role.
- Excellent communication skills in [English / Hindi / local language].
- Ability to handle rejection and remain calm under pressure.
- Proficiency in using telecalling or CRM software is an advantage.
- Basic knowledge of MS Office.

**Preferred Skills**:

- Prior experience in [industry, e.g., real estate, BPO, education, etc.].
- Good interpersonal and negotiation skills.
- Ability to work in a team and independently.
- Fast learner with a passion for sales or customer service.

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹50,000.00 per month

Application Question(s):

- Your current salary?

Work Location: In person

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