
Sales Executive
21 hours ago
Identify and contact potential client.
- Conduct in-depth research on organizations and individuals to find business opportunities.
- Discovering and tapping into newer markets for sales.
- Coordinate with sales teams and prospective clients.
Regular follow-ups with potential clients who have shown an interest in our services.
- Maintain sustainable financial growth by boosting sales and forging a strong bond with the customers.Ensures that customers receive the quickest service possible.
- Assists representatives in handling disappointed customers.
- Determines a course of action to resolve customer problems.
- Interacts with customers and do feedback calls.
- Provides assistance to representatives during extremely busy times.
- Takes customer complaints and give them solutions.
- Coordinates employee meetings.
- Generates reports for upper management.
- Maintains database of customers for follow up.
- Ensures a seamless process flow from the customer’s initial order to the delivery of products and services.
- Reviews customer evaluations in regards to service representatives’ work and looks for areas that need improvement.
- Listens to recordings of representatives interacting with customers and uses the recordings to enhance training or offer necessary correction.
- Meets deadlines.
- Participates in the formulation of the company’s strategic plan.
**Required Knowledge, Skills and Abilities**
- Must have outstanding customer service skills.
- Strong interpersonal and active listening skills.
- Must have good computer skills.
- Must be highly detail oriented and have the ability to effectively multi-task.
- Must have excellent management and leadership skills.
- Extensive knowledge of the products and services offered by the company.
**Job Types**: Full-time, Regular / Permanent, Fresher
**Salary**: ₹18,000.00 - ₹25,000.00 per month
Shift:
- Morning shift
Supplemental pay types:
- Bonus pay
Ability to commute/relocate:
- Patiala, Punjab: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Sales: 1 year (required)
**Language**:
- English (required)
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