Inside Sales Executive

6 days ago

Bannerghatta Road Bengaluru Karnataka, India Arokee online solutions Full time

**Key Responsibilities**:

- **Solution Selling**: Present and demonstrate the company’s IT solutions, including software, hardware, cloud services, and IT support offerings to potential clients, aligning their needs with the products/services.
- **Sales Cycle Management**: Manage the end-to-end sales process from lead qualification to closing deals, ensuring timely follow-up, managing the pipeline, and utilizing CRM systems (e.g., Salesforce, HubSpot).
- **Client Relationship Management**: Build and maintain relationships with new and existing clients, understanding their IT needs and providing solutions that align with their business goals.
- **Cross-Department Collaboration**: Collaborate with the technical team to provide customized IT solutions for clients and assist in responding to technical inquiries during the sales process.
- **Market Research & Competitor Analysis**: Stay up to date on industry trends, emerging technologies, and competitor offerings to effectively position and sell the company’s products and services.
- **Sales Reporting & Forecasting**: Provide regular sales reports, track KPIs, and forecast sales figures accurately. Share insights with management to support strategy development.
- **Customer Support & Follow-up**: Offer exceptional post-sale support by ensuring client satisfaction, handling queries, and ensuring smooth onboarding for IT solutions.

**Qualifications**:

- **Experience**: 3-5 years of proven inside sales experience in IT sales (software, IT solutions, or related technology).
- **Skills**:

- Strong understanding of IT products and services (e.g., cybersecurity, SaaS, enterprise software).
- Excellent verbal and written communication skills.
- Strong negotiation and presentation skills.
- Proficiency in using CRM tools (e.g., Salesforce, HubSpot) and Microsoft Office Suite.
- Experience with sales methodologies (e.g., SPIN Selling, Solution Selling, etc.).
- Ability to identify and understand client needs in a technical context and translate them into appropriate solutions.
- Familiarity with B2B sales processes in the IT industry.
- **Education**: Bachelor’s degree in Business, Information Technology, Marketing, or a related field.
- **Other**: Self-motivated, results-driven, and able to work independently in a fast-paced, target-oriented environment.

Schedule:

- Monday to Friday

**Experience**:

- total work: 4 years (required)

Work Location: In person

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