Housekeeping Executive
2 days ago
The Housekeeping Executive is responsible for planning, organizing, and overseeing all housekeeping operations, including room cleaning schedules, inventory management, and staff assignments to ensure timely completion and quality service delivery.
Problem-Solving and Decision-Making: Addressing guest complaints, resolving housekeeping issues, and making quick decisions to maintain high cleanliness standards and guest satisfaction levels are key aspects of this role.
Collaboration with Cross-Functional Teams: Working closely with departments like Front Office, Maintenance, and F&B to coordinate services, resolve interdepartmental conflicts, and ensure a seamless guest experience.
Leadership and Mentorship: Providing guidance, training, and mentorship to housekeeping staff, setting performance expectations, and fostering a positive work environment to drive team productivity and morale.
Process Improvement and Innovation: Continuously identifying opportunities for process enhancements, implementing best practices, and introducing innovative solutions to increase efficiency and elevate service quality.
Technical or Customer-Facing Responsibilities: Overseeing quality control inspections, responding to guest requests, and ensuring compliance with health and safety regulations to meet guest expectations and regulatory standards.
Required Skills and Qualifications
Technical Skills: Proficiency in housekeeping management software, knowledge of cleaning equipment operation, familiarity with environmental sustainability practices in housekeeping, expertise in inventory control systems, and understanding of laundry operations.
Educational Requirements: Bachelor’s degree in Hospitality Management or related field, certification in Housekeeping Management, training in sanitation and safety standards, and knowledge of OSHA regulations.
Experience Level: Minimum 3-5 years of experience in housekeeping management roles within the hospitality industry, proven track record of successful team leadership, experience in budget management, and knowledge of industry best practices.
Soft Skills: Excellent communication skills, strong problem-solving abilities, effective leadership qualities, adaptability to changing priorities, and exceptional attention to detail.
Industry Knowledge: Understanding of hospitality industry trends, knowledge of housekeeping operations, familiarity with quality assurance protocols, awareness of environmental sustainability practices, and compliance with health and safety regulations.
Pay: ₹18,000.00 - ₹20,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
Work Location: In person
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