Bilingual Customer Service Exceutive

3 days ago

Gurugram Haryana, India VCosmos Full time

**Bilingual Customer Service Representative Job Description Template**

We are searching for an amicable bilingual customer service representative who is fluent in both stated languages. The bilingual customer service representative's duties include tending to inquiries and feedback from clients. You should make use of the appropriate channels to defer these, where necessary.

To be successful as a bilingual customer service representative, you should exude confidence and composure when assisting customers. Ultimately, an excellent bilingual customer service representative will continuously brainstorm ways to provide a more pleasant and efficient service to our customers.

**Bilingual Customer Service Representative Responsibilities**:

- Memorizing the prices and features of each offer.
- Confirming customers' language preferences as you assist them.
- Addressing queries, complaints, and recommendations furnished by customers.
- Redirecting customers to the pertinent department, if needed.
- Deferring to management in instances of uncertainty.
- Processing exchanges and refunds in ways congruent with our policies.
- Providing customers with details of supplementary products or services that may suit their needs.
- Monitoring call and mail histories to ensure that all customers have been assisted.
- Searching for commonalities in customer feedback to inform recommendations regarding our offerings.
- Administering and receiving customer surveys on occasion.

**Salary**: ₹18,000.00 - ₹25,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

**Language**:

- English (required)
- Hindi (required)
- Kannada (required)
- Tamil (required)
- Telugu (required)
- Malayalam (required)

Ability to Relocate:

- Gurugram, Haryana 122016: Relocate before starting work (required)

Work Location: In person

  • Customer Service Executive

    7 days ago

    Gurugram, Haryana, India Cubnet Service Full time

    **Customer Support Executive** Any Graduate can apply Min 6 Months experience is required International Voice Process/Chat process Excellent communication Required(No Avg.) Work from office 5 Days working, Rotational Shift(Includes night shifts too) and Rotational offs Salary - 30k-37k CTC Immediate Joiners Only Virtual interview Reach Us -...

  • Customer Service Associate

    7 days ago

    Gurugram, Haryana, India Cubnet Service Full time

    **Customer Support Executive** Any Graduate can apply Min 6 Months experience is required International Voice Process Excellent communication Required(No Avg.) Work from office 5 Days working, Rotational Shift and Rotational offs Salary - 29k-33k CTC Immediate Joiners Only Virtual/F2F Interview Reach Us - 8076838492 **Job Types**: Full-time, Permanent,...

  • Customer Service Associate

    7 days ago

    Gurugram, Haryana, India Cubnet Service Full time

    **Customer Support Executive** Any Graduate can apply Min 6 Months experience is required Sales/Tele sales experience will be considered International Voice Process/Chat process Excellent communication Required(No Avg.) Work from office 5 Days working, Rotational Shift and Rotational offs Salary - 29k-33k CTC Immediate Joiners Only Virtual/F2F...

  • US travel sales ppc- Travel sales meta- US travel customer services

    3 weeks ago

    Gurugram, India Sharda Consultancy Services Full time

    Job Description US Travel Sales PPC Specialist - Manage and optimize pay-per-click campaigns targeting the US travel market. - Analyze and improve campaign performance to maximize ROI and sales conversions. - Collaborate with marketing and sales teams to align PPC strategies with business goals. - Monitor competitive landscape and adapt campaigns...

  • Customer Support Executive

    2 weeks ago

    Gurugram, Haryana, India Cubnet Service Full time

    Reaching you out for the position Document cases, recommendations, and resolutions clearly in the CRM system and take ownership of cases escalated from less senior engineers. - Resolve customer complaints in a timely and professional manner - Monitor customer feedback and provide recommendations for improvement - Follow Quality Assurance & compliance...

  • Customer Support Executive

    2 weeks ago

    Gurugram, Haryana, India Cubnet Service Full time

    *Customer Support Executive* Responsibility: - Should be able to communicate with international users - Excellent Communication in English - Good thought process Eligibility: - Freshers can apply - Any Graduate can apply - Ready to work in rotational shift - Immediate joiners **Salary**: Up to 33k CTC Contact: - 8299290546 **Job Types**: Full-time,...

  • Customer Support Executive

    1 week ago

    Gurugram, Haryana, India Cubnet Service Full time

    Travel Process Associate **Job Description**: Key Responsibilities: - Assist customers with flight/hotel/holiday bookings, cancellations, and modifications. - Resolve queries related to travel itineraries, pricing, and policies. - Upsell travel products and services when possible. - Ensure accurate and timely processing of transactions. - Handle both voice...

  • Customer Service

    3 days ago

    Gurugram, Haryana, India Venture Quest Full time

    Profile: INTERNATIONAL CUSTOMER SUPPORT Location: Vatika buisness park Requirement: Good communication and convincing skills No MTI 5 Days working 2 Rotational week off Both sides CAB FACILITY Immediate Joining Fresher and Experienced both can apply SALARY For fresher = 22K IN HAND EXP = 34K IN HAND OVERTIME PAY (PER HOUR 200 INR Pay:...

  • Customer Service Representative

    5 days ago

    Gurugram, Haryana, India salary hikers LLP Full time

    **Job Title: Customer Service Representative** **Nature of Role: Voice and Non-voice, Blended Process** **Requirements**: - **Excellent English voice communication skills are a must.**: - **Graduates required.**: - **6 months to 1 year of experience preferred, but freshers can also apply.**: - **Language Proficiency: Excellent spoken English...

  • Dutch Customer Service

    1 week ago

    Gurugram, Haryana, India NLB Full time

    We are seeking a motivated and customer-focused Dutch-speaking professional to join our dynamic Customer Service team. As a Dutch Customer Service Representative, you will be the primary point of contact for Dutch-speaking customers, providing exceptional service and resolving inquiries to ensure a positive customer experience. **Key Responsibilities**: -...