Restaurant Captain

2 days ago

Kokapet Hyderabad Telangana, India Sensei gourmet private limited Full time

Job

**Responsibilities**:

- Deliver quality customer service to all guests.
- Take reservations and enquire purpose of visit.
- Greet each guest promptly and courteously with good smile and body
language.
- Present menu and share promotions, specials and items to
customers.
- Take food and beverage orders, repeat orders to guests and inform
guest of estimated time to serve.
- Oversee a team of servers who are assigned to his/her shift.
- Key orders in the Point-of-Sale system efficiently.
- Process payment and check bills promptly.
- Maintain cleanliness of the outlet.
- Assist manager by getting involved in planning and organizing of
special events.
- Check food and beverage inventories and stocks in a consistent and
accurate manner.
- Follow Food & Beverage Safety and Hygiene policies and
procedures.
- Complete opening, operating, and closing procedures.
- Handle problem with cashier payments.
- Escalate guests complain to duty manager if unable to conduct
service recovery.
- Implement plans to deliver excellent service for outlet.

**Job Requirements**:

- Relevant 3+ years of experience working in Italian Kitchen or café.
- Excellent customer service and willingness to learn new items on
food and service;
- Team player with excellent interpersonal and communication skills;
- Able to work in fast-paced F&B environment;
- Able to commit weekends and public holidays;
- Able to work split shift
- Able to work at various locations. Check each brand’s website for
addresses.

Bachelor's in hotel management

Experience : 3+ years in captain

Salary : Rs 15000 to Rs 25000

Benefits:
Food and Accommodation.

Pay: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Food provided

Schedule:

- Day shift
- Rotational shift

Supplemental Pay:

- Performance bonus

**Experience**:

- total work: 3 years (preferred)

Work Location: In person

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