Content Marketing

1 week ago

Faridabad Haryana, India NovelVox Full time

**NovelVox** being a Cisco Preferred Solution Partner is a leading **software product company** operating in the Contact Center Industry. Our products help the world's leading brands in enhancing the customer experience and improve productivity.

**Quick Facts**
- Cisco preferred solution partner, Genesys AppFoundry Premium Member, and Avaya Devconnect Partner
- Great Place to Work certified
- Awarded as 10 Most Recommended Contact Center Solution Providers by CIO insiders
- ** 5 Global office**s in the US, UK, India, Saudi Arabia, and UAE
- ** 140+** team of strong software development professionals
- ** 300+ Active deployments** for customers in **20+ countries,** including LinkedIn, P&G, American Express, Best Buy, Reliance JIO, FedEx, Axis Bank, and more.
- Serving **5+ Fortune 500 Companies**:

- ** 98.7%** customer retention ratio
- World's first and only Drag & Drop Designer studio for Contact Centers
- Industry verticalized solutions for Banking, Credit Unions (US only), Insurance, Healthcare, Government, Retail, Telco, etc.
- Largest library of 75+ ready Contact Center Integrations, including core systems
- One stop solutions for integration, digital channel engagement, reporting & monitoring, chatbots, etc. to optimize contact center performance end to end.

**Why we?**
- Nurturing Work Environment
- Work-Life Balance
- Focus on capability Building
- Opportunity to Learn and Grow
- High Performance & Rewarding Culture
- Amazing Talent Engagement Opportunities
- Engagement at the core
- Industry benchmarked Salary
- Flexible Working Hours
- Create content marketing campaigns to drive leads
- Update website content as needed
- Use SEO best practices to generate traffic to our website
- Actively manage and promote our blogs
- Write clear marketing copy to promote our products/services
- Edit content produced by other members of the team
- Analyze content marketing metrics and makes changes as needed
- Collaborate with other departments to create innovative content ideas
- Preparing well-structured drafts, ensure all-around consistency (style, fonts, images and tone)
- Writing other content as needed including press releases, web pages, articles and case studies

**Desirables**
- Bachelors degree, Journalism or related field
- Excellent writing and editing skills in English
- Impeccable spelling and grammar
- Great research, organizational and learning skills
- High comprehension of software like Microsoft Word and Google Docs
- Hands-on experience in writing Blogs and news articles, Product descriptions, Case studies, whitepapers
- Hands-on experience with Content Management Systems (e.g., WordPress)
- Experience
- 4+ Years

**Skills**:

- content management system
- content marketing
- B2B writing
- SEO content

**Job Summary**:
- Faridabad Location
- Full Time Permanent Job type
- 5 - 10 years Experience

**Contact**:

- 609-610, 6th Floor, SSR Corporate Park, Opp NHPC Metro Station _

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