Organizational/ Industrial Psychologist

7 days ago

Delhi, India Mantra Care Full time

Delhi Hybrid / In-office 2+ yrs INR 40,000 - 50,000 Posted Today

**About MantraCare**:
MantraCare is a global leader in **wellness and healthcare solutions**, integrating cutting-edge technology to enhance accessibility and efficiency. Our innovative **Employee Assistance Programs (**EAP**), corporate wellness initiatives, and digital health platforms** empower individuals and organizations worldwide.

We are looking for an **Organizational/Industrial Psychologist - Customer Success** to leverage **psychological insights in enhancing client success, retention, and satisfaction**. This role involves working closely with teams to **design customer success strategies, conduct assessments, and analyze client data** to improve outcomes. If you have a passion for **organizational psychology and data-driven client engagement**, join us in transforming workplace well-being and customer success strategies.

**Key Responsibilities**:

- Provide psychological insights to improve client success and retention.
- Work with teams to design and implement customer success strategies.
- Conduct assessments and provide solutions to improve employee and customer satisfaction.
- Analyze client data to optimize strategies and improve outcomes.

**Requirements**:

- Master’s or Doctorate degree in Organizational Psychology.
- 3+ years of experience in customer success or psychology.
- Strong communication and analytical skills.

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