
Front Office Associate
6 days ago
A Front Office Associate in a hotel is responsible for providing excellent customer service and ensuring smooth operations at the front desk. They are the first point of contact for guests, handling tasks like check-in, check-out, reservations, and addressing inquiries and concerns. They play a vital role in creating a positive first impression and contributing to a memorable guest experience. Here's a more detailed breakdown of their responsibilities: Guest Interaction and Service:
- **Greeting and Welcoming**:Creating a warm and inviting atmosphere for guests upon arrival.
- **Check-in and Check-out**:Efficiently processing guest arrivals and departures, including verifying reservations, handling payments, and issuing keys.
- **Reservation Management**:Managing room bookings, modifications, and cancellations while maintaining accurate records.
- **Answering Inquiries**:Providing information about hotel services, amenities, local attractions, and assisting with guest requests.
- **Handling Complaints**:Addressing guest concerns and resolving issues promptly and professionally.
Operational Tasks:
- **Cash Handling**:Managing cash transactions, processing payments, and balancing cash drawers accurately.
- **Room Assignment**:Assigning rooms based on guest preferences and availability, considering special requests.
- **Record Keeping**:Maintaining guest information, updating records, and preparing reports as needed.
- **Collaboration**:Coordinating with other departments (housekeeping, maintenance, etc.) to fulfill guest requests and ensure smooth operations.
Essential Skills:
- **Customer Service**: Excellent interpersonal and communication skills to interact effectively with guests.
- **Problem-Solving**: Ability to address guest concerns and resolve issues efficiently.
- **Attention to Detail**: Ensuring accuracy in handling reservations, payments, and guest information.
- **Teamwork**: Collaborating with other hotel staff to provide a seamless guest experience.
- **Adaptability**: Handling a variety of tasks and situations with a positive attitude.
Pay: ₹12,000.00 - ₹20,000.00 per month
**Benefits**:
- Food provided
- Provident Fund
Schedule:
- Day shift
- Morning shift
- Night shift
- Rotational shift
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
Expected Start Date: 20/07/2025
-
Front Office Associate
2 days ago
Gachibowli, Hyderabad, Telangana, India RAMINFO LIMITED Full time**Job Summary**: The Front Office / Guest Relationship Executive is the first point of contact for visitors and clients, responsible for managing the front desk and ensuring a welcoming and professional reception experience. This role involves handling incoming calls, managing appointments, and performing administrative support tasks efficiently. **Key...
-
Front Office Associate
4 days ago
Gachibowli, Hyderabad, Telangana, India Bloom Hotels Full timeGuest Relations: - Welcome guests with a warm and friendly attitude. - Handle check-in and check-out processes efficiently. - Respond to guest inquiries, requests, and complaints with professionalism. - Ensure guest preferences and feedback are recorded and addressed. Operational Tasks: - Manage reservations and room assignments. - Operate hotel...
-
Front Office Executive
6 days ago
Gachibowli, Hyderabad, Telangana, India Akoya Hotels Full time**Job Summary**: As a Front Office Executive at Akoya Hotels, you will be the first point of contact for our guests, playing a crucial role in creating a positive and welcoming first impression. You will be responsible for ensuring smooth and efficient front desk operations, providing exceptional guest service, and handling all guest-related inquiries and...
-
Front Office Executive
16 minutes ago
Gachibowli, Hyderabad, Telangana, India Akoya Hotels Full time**Job Summary**: As a Front Office Executive at Akoya Hotels, you will be the first point of contact for our guests, playing a crucial role in creating a positive and welcoming first impression. You will be responsible for ensuring smooth and efficient front desk operations, providing exceptional guest service, and handling all guest-related inquiries and...
-
Front Office Executive
2 days ago
Gachibowli, Hyderabad, Telangana, India HCAH SUVITAS HOLISTIC HEALTH CARE Full timeJob description - Answering and forwarding phone calls. - Greeting and welcoming desks as they approach the front desk - Manage Walk-ins - Includes greeting guests, handling company inquiries. - Greet visitors providing a friendly, courteous front office service reflecting the corporate image. - Take up other duties as assigned Skills Required: - Telephone...
-
Front Office Associate
6 days ago
Hyderabad, Telangana, India Marriott International, Inc Full time**Additional Information**Front Office Associate **Job Number**25110625 **Job Category**Rooms & Guest Services Operations **Location**The Westin Hyderabad Hitec City, APIIC Software Layout, Hitec City, Hyderabad, Telangana, India, 500081 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all guest check-ins,...
-
Front Office Associate
24 minutes ago
Nanakramguda, Hyderabad, Telangana, India Atnest Pvt. Ltd. Full time**Job description** Job Title**:Front Office Associate (Receptionist)** Location**:Hyderabad, India** Job Type**:Full-time** Job Overview: **Responsibilities**: Welcome guests as they arrive at the hotel and provide them with information about the hotel facilities and services. Register guests and assign rooms, accommodating special requests whenever...
-
Front Office Assistant
6 days ago
Hyderabad, Telangana, India Hotel GreenPark Full time**Job Summary** Looking for Front Office Associates for Hotel GreenPark Hyderabad location.. Male and Female Age: < 27 Years Experience or Freshers also fine **Responsibilities and Duties** Handling Check In and Check Out Guest Interaction Reservations **Required Experience, Skills and Qualifications** Qualification: Any Degree or Hotel...
-
Front Office Receptionist
3 days ago
Gachibowli, Hyderabad, Telangana, India NATIONAL DENTAL CARE Full time**Key Responsibilities**: - **Patient Reception**: Greet patients warmly, check them in for their appointments, and ensure all necessary paperwork is completed. - **Appointment Scheduling**: Manage the appointment calendar, book new patients, and follow up with patients for confirmation or rescheduling as necessary. - **Billing and Payments**: Process...
-
Front Office Receptionist
5 days ago
Gachibowli, Hyderabad, Telangana, India A & J Global Solutions Private Limited Full timeGreeted, registered and assigned rooms to guests. Made and confirmed reservations Posted charges for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers. Computed bills, collected payments and made change for guests. Recommended top dining and entertainment options for guests in the Lake Placidarea Responded to all...