Customer Service Technician I Voice Process I

1 week ago


Remote, India Rackspace Full time

Current CTC
- Expected CTC
- NP
- Location
- Exp. in international voice support
- Can join in Nov'22 (yes/No)

**JOB TITLE: Customer Service Technician**

***

**FLSA STATUS**:

- Non-Exempt_

***

**_ _**

**JOB COMPLEXITY**:Handles customer support requests primarily via phone, chat, and tickets. Escalates support requests, as necessary, to appropriate escalation path. Provides technical troubleshooting of product offerings and offers solutions that satisfy customer. Proactively seeks opportunities to educate and solve for future technical challenges a customer may face. Creates and maintains customer loyalty by serving customers above and beyond their expectations. Exercises good judgment in decision-making in order to routinely deliver exceptional customer support at all times. Example activities include:

- Spam/Security analysis and recommendations
- Desktop Client/Mobile Device troubleshooting
- Account and Billing related inquiries
- Support users in use and troubleshooting of Microsoft products

**About Rackspace Technology**

**More on Rackspace Technology



  • Remote, India Rackspace Full time

    **Customer Service Technician I - IN - Remote - Work from Home - BNG/ GGN/ HYD** **Shift: 100% night shift** **Skills: Tech support, O365, Active Directory, Exchange** **Years of exp: 2 to 3 years** **Positions: Multiple.** **Requirements: Certifications in relevant work** **_ _** **JOB COMPLEXITY**:Handles customer support requests primarily via...

  • E&I Technician

    1 week ago


    Remote, India SK Enterprises Full time ₹ 26,000 - ₹ 32,42,485 per year

    Job Opening: C&I TechnicianLocation: GoaSalary: ₹33,000 per monthExperience Required: Minimum 8 YearsQualification: ITI (Instrumentation)Vacancies: 06 PositionsKey Responsibilities:Installation, calibration, and maintenance of instrumentation equipment.Troubleshooting of Control & Instrumentation systems.Execution of preventive and breakdown...


  • Remote, India Rackspace Full time

    **Job Title: Customer Success Associate I** Shift : India third Shift ( 6:30 pm IST to 3:30am IST) *** **JOB DESCRIPTION**: *** - Provides support to the Service Delivery Managers in our largest customer base ensuring fast and efficient response and resolution of customer requests. Working alongside teams of Service Delivery Managers the Service Delivery...


  • Remote, India Mydbops Full time ₹ 10,00,000 - ₹ 15,00,000 per year

    Job Description for Database Consultant-I (PostgreSQL) Job Title: Database Consultant-I (PostgreSQL )Company: Mydbops About Us: Mydbops is a trusted leader with 8+ years of excellence in open-source database management. We deliver best-in-class services across MySQL, MariaDB, MongoDB, PostgreSQL, TiDB, Cassandra, and more. Our focus is on building scalable,...

  • Sales Professional

    7 days ago


    Remote, India S.K Solutions Full time

    _**Hiring SOLAR SALES PROFESSIONAL**_ - **Locations **_ - _**Mumbai (C&I,Opex, Capex)**_ - _**Delhi (C&I, Residential, Opex, Capex)**_ - _**Ghaziabad ( Solar Structure Sales)**_ - _**Kolhapur (C&I)**_ - _**Sholapur (C&I)**_ - _**Nashik ( Channel Sale) **_ - _**Pune(Channel Sales)**_ Pay: ₹240,000.00 - ₹1,500,000.00 per year Compensation Package: -...


  • Remote, India Rackspace Full time

    **Role: Customer Success Associate I-IN** **Shift : Permanent Night Shift - 6:30 pm to 3:30 am (IST )** **Experience**: 2-4 years **Education**: Fulltime Graduation (Preferably Computer Science not mandatory) **Key Accountabilities**: Monitor inbound customer ticket requests and route appropriately (Incident Management) Respond directly to customer...

  • Voice Over Artist

    3 days ago


    Remote, India Facts Phylum Full time

    For Facts Channel I need A Voice Over Artist Send me your Voice Sample in WhatsApp - 9549609242 **Job Types**: Part-time, Permanent, Fresher, Internship Pay: ₹2,000.00 - ₹4,000.00 per month **Experience**: - total work: 1 year (preferred) Work Location: Remote Application Deadline: 18/10/2024

  • sde i

    1 week ago


    Remote, Remote, India SupplyHouse Full time US$ 25,000 - US$ 30,000 per year

    Real people. Real service. At , we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we're dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an...

  • Cda I

    1 week ago


    Remote, India Syneos - Clinical and Corporate - Prod Full time

    **Description** **Clinical Data Associate I** Syneos Health® is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Our Clinical Development model brings the customer and the patient...

  • Central Monitor I

    1 week ago


    Remote, India Syneos Health Clinical Full time

    **Description** **Central Monitor I** Syneos Health® is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Our Clinical Development model brings the customer and the patient to the...