Fertility Hospital Front Desk Executive, Hsr Layout

2 days ago

Bengaluru Karnataka, India ASPIRE FERTILITY CENTER Full time

**Front desk executive/Billing Executive with EXPERIENCE of working in a FERTILITY CENTER/ Hospital**
- Welcomes and greets all patients and visitors, in person or over the phone
- Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette
- Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information
- Process billing and payments for patients and internal departments
- Facilitates patient flow by notifying the provider of patients' arrival, being aware of delays, and communicating with patients and clinical staff
- Responds to inquiries by patients, prospective patients, and visitors in a courteous manner
- Call patients to remind them of upcoming appointments, procedures & inform them of any updates from the clinic
- Responsible for keeping the reception area clean and organized
- Provide patients with support and guidance as needed
- OPD/IPD Billing for the patients
- Coordination between doctors and patients
- Taking care of OPD
- Checking patient file post consultation
- maintaining proper records and documentation
- Scan documents post-consultation and update in patient account

Pay: ₹20,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

**Experience**:

- working in a fertility center: 1 year (required)

**Language**:

- English (required)

Shift availability:

- Day Shift (preferred)

Work Location: In person

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