Gsa

2 days ago

Thiruvananthapuram Kerala, India Gokulam Grand, Trivandrum Full time

**About Us**:
Gokulam Grand Trivandrum is a premier 5-star business hotel offering luxurious hospitality in the heart of the city. We are dedicated to delivering exceptional service experiences and are seeking enthusiastic, service-driven individuals to join our F&B Service team.

**Job Summary**:
**Key Responsibilities**:

- Greet and seat guests in a professional and welcoming manner
- Take food and beverage orders accurately and efficiently
- Ensure timely and courteous service to guests in all F&B outlets
- Maintain cleanliness and hygiene standards at all times
- Assist in setting up the restaurant and service areas
- Handle guest queries and complaints politely and effectively
- Coordinate with kitchen and bar staff for smooth service flow
- Uphold the brand standards and deliver a personalized guest experience

**Requirements**:

- **Education**: Degree or diploma in Hotel Management (mandatory)
- **Experience**: Minimum 1-2 years of relevant experience in a 4/5-star hotel F&B environment
- Excellent communication and customer service skills
- Positive attitude, well-groomed appearance, and strong team spirit
- Ability to work in a fast-paced and dynamic environment
- Flexibility to work in shifts, including weekends and holidays

**Job Types**: Full-time, Permanent

Pay: ₹180,000.00 - ₹216,000.00 per year

**Benefits**:

- Food provided
- Paid sick time
- Paid time off
- Provident Fund

Application Deadline: 30/08/2025
Expected Start Date: 10/09/2025

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