Runner Coordinator

2 weeks ago

Bengaluru, India CarDekho Full time

**Job Description**:

- 1. Managing Runners of the region- 2. Ensure smooth runners operations with process adherence to deliver outcomes on agreed metrics- 3.Engage with Internal & external stakeholders to improve quality of service of runners, & Turn Around Time- 4. Daily runner roaster- 5. Daily performance monitoring of runners- 6. Regular data analysis and performance reporting to the management- 7. Continuous process improvements to improve the efficiency of the team- 8. Coordination with other departments for the betterment of service- 9. Leading team of runners in the regionExperience Range:
3 - 5 years

Educational Qualifications:
Any graduation,

Job Responsibilities:

- 1. Managing Runners of the region- 2. Ensure smooth runners operations with process adherence to deliver outcomes on agreed metrics- 3.Engage with Internal & external stakeholders to improve quality of service of runners, & Turn Around Time- 4. Daily runner roaster- 5. Daily performance monitoring of runners- 6. Regular data analysis and performance reporting to the management- 7. Continuous process improvements to improve the efficiency of the team- 8. Coordination with other departments for the betterment of service- 9. Leading team of runners in the regionSkills Required:
Logistic Support, Contingency Planning, Continuous Improvement, Team Management, Performance Management, Operational Risk Management,
- Honest and Self Disciplined
- Display Business Integrity & Ethics
- Displays Leadership and team building skills
- Displays Logical thinking for problem evaluation and solving
- People management and team handling skills
- Customer centric approach
- Lean approach

Job Code: KL-EHDN4J59

About Us
- India’s largest auto-tech company and a one stop shop for an integrated auto- We are looking for Tigers to roar
- If you believe you’re born to innovate great things. Well, you have come to the right place.Why Us?

Organization:
1. Largest online auto platform and only company providing end-to-end customer value proposition for automotive purchase
2. Phenomenal growth story: Net Revenue grew 45% y-o-y in Q4FY21; Series E funded; recently entered the Unicorn club

Role:
1. Opportunity to make a real difference supplemented by great camaraderie, autonomy at work and super-fast speed to action
2. Avenues to explore self-interests / strengths and land in the right role

Leadership:
1. Humble, Capable and visionary leadership
2. Top-notch Advisory Board

Culture:
1. High on meritocracy: You hustle, you perform, you get rewarded
2. Deep rooted values (DELITE - Decisive, Empathy, Lean, Innovative, Trustworthy, Excellent Customer Service)

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