Telecaller & Admission Counsellor

1 week ago

Hyderabad Telangana, India CIAAN CYBER TECH PVT LTD Full time

**Role Overview**

**Key Responsibilities**
- Make outbound calls to potential leads, students, and working professionals.
- Handle incoming inquiries and provide detailed information about Cyber Security training programs.
- Counsel students regarding career opportunities in Cyber Security and match them with the right course.
- Maintain and update the student database (CRM/Excel/ERP).
- Explain course features, benefits, duration, and fees in a clear and persuasive manner.
- Coordinate with the admissions and training team for smooth onboarding of students.
- Meet weekly/monthly admission targets and contribute to the growth of the training division.

**Required Skills & Qualifications**
- Bachelor’s degree (any discipline) - education background in IT/Management preferred but not mandatory.
- Prior experience in **telecalling, sales, academic counselling, or admissions** is an advantage.
- Strong communication and interpersonal skills (English + local language proficiency preferred).
- Ability to build rapport and handle objections effectively.
- Goal-oriented with a positive attitude and strong convincing skills.
- Knowledge of Cyber Security / IT domain (basic awareness) will be a plus.

**What We Offer**
- Attractive fixed salary + performance-based incentives.
- Opportunity to work with a growing Cyber Security training organization.
- Career growth in admissions, sales, and education counselling.
- Training on Cyber Security basics to support counselling activities.

**Job Types**: Full-time, Part-time, Contractual / Temporary, Freelance
Contract length: 6 months

Pay: Up to ₹20,000.00 per month

Expected hours: 18 per week

Expected Start Date: 01/10/2025

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