IT Operations Assistant

3 hours ago


Chennai Tamil Nadu, India GlobalXperts Technology Full time

**Job designation: Operations Assistant /Executive**

**Job Location: Chennai (Work from Office)**

**Experience: 2+ years**

**Notice Period: Immediate joiners are preferred**

**Roles and Responsibilities**:

- Must have basic understanding in IT Service side (networking, cloud, DC, Hardware's, OEM etc)
- Work directly with the Operations Manager to support all aspects of their daily work routine.
- Keep the Operations Manager advised of time-sensitive and priority issues, ensuring appropriate follow-up.
- Act as the point of contact among executives, employees, clients and other external partners
- Provide coordination, monitoring, and communication of projects and business activities.
- Prepare, reconcile, and submit expense reports and maintain confidential and sensitive information.
- Ensure payments are processed on a timely basis to/from customer
- Maintaining cordial relations with clients.
- Attend meetings and take notes of discussion; prepare the initial draft of minutes and summaries.
- Complete a variety of special projects including creating presentations, financial spreadsheets, special reports etc.
- Other additional and/or alternative duties as assigned from time to time, including supporting other departments or Executives as needed.
- Must have leading and self-motivating nature.

Pay: Up to ₹550,000.00 per year

Shift:

- Day shift

Work Days:

- Monday to Friday

Application Question(s):

- Please rate your English communication skills out of 10 (1 is lowest and 10 is highest)
- Total years of experience in Operations or Service delivery management in IT industry ?
- Expected CTC ?
- Comfortable to work completely from Chennai office ?
- Please mention your understanding for IT Service side (networking, cloud, DC, Hardware's, OEM etc), please mention the technologies name ?
- Have you handled the International IT customers in terms of Operations or Service delivery ?, If yes, mention the names
- Current CTC ?
- In how many days you can join if get shortlisted ?
- What is your detailed present location?
- Have you read the job description and comfortable to work on defined roles ?

License/Certification:

- ITIL Certification (required)

Work Location: In person



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