IT Support Administrator

4 days ago


Thrikkakara Kochi Kerala, India Lymax Learning Full time

**Job Title**: IT Support Administrator

**Company**: Lymax Learning Solution LLP
**Location**: Kochi, Kerala (On-site)

**Job Type**: Full-Time
**Salary**: Upto ₹40,000 per month (based on experience)

**Job Summary**:
We are hiring an **IT Support Administrator** to manage the company’s technical infrastructure, provide internal support, and ensure seamless functioning of all hardware, software, and online systems used across departments.

**Key Responsibilities**:

- Install, configure, and maintain desktop systems, printers, routers, and servers
- Troubleshoot system issues and respond to technical support requests promptly
- Monitor data backups, antivirus systems, and basic cybersecurity practices
- Coordinate with the tech team and vendors for escalated issues or system upgrades
- Maintain inventory of IT assets and generate reports on usage/performance
- Support live sessions or webinars by setting up AV and streaming equipment

**Requirements**:

- Bachelor’s degree in IT, Computer Science, or related field
- 1-2 years of experience in IT support or helpdesk administration
- Proficiency in Windows, basic networking, office tools, and cloud apps
- Familiarity with **CRM/LMS platforms** (e.g., TeleCRM, Learnyst, Google Workspace) preferred
- Good troubleshooting, communication, and time-management skills
- Ability to work independently and coordinate with cross-functional teams

**What We Offer**:

- Competitive salary + growth opportunities
- A tech-enabled, collaborative work environment
- Exposure to edtech systems and global tools
- Training and upskilling support

**How to Apply**:
Pay: ₹20,000.00 - ₹40,000.00 per month

Shift:

- Day shift

Ability to commute/relocate:

- Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Experience**:

- IT support: 2 years (required)

**Language**:

- English (required)

Work Location: In person

Pay: Up to ₹40,000.00 per month

Shift:

- Day shift

Work Location: In person



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