Current jobs related to Service Desk Advisor - Noida - Kyndryl Solutions Private Limited

  • Service Advisor

    4 days ago


    Noida, India GO Mechanic Full time

    **Go Mechanic is Hiring Service Advisor** **Designation: Service Advisor** **Experience: 0-5 years** **Location: Noida** **Salary: 19K-22K** **Role & Responsibility** - Schedule and arrange appointment with the customers/clients. - Receive and create job orders. - Coordinate between the customers & garage. - keep check on quality and make preparations...


  • Noida, Uttar Pradesh, India HCLTech Full time

    Job Description:We are seeking a highly motivated Service Desk Engineer who is fluent in French to join our IT support team. This role will involve providing first-line technical support to our users, troubleshooting IT issues, and ensuring timely resolution of service requests. As a Service Desk Engineer, you will be the first point of contact for...


  • Noida, India HCLTech Full time

    Job Description:We are seeking a highly motivated Service Desk Engineer who is fluent in French to join our IT support team. This role will involve providing first-line technical support to our users, troubleshooting IT issues, and ensuring timely resolution of service requests. As a Service Desk Engineer, you will be the first point of contact for...

  • Service Advisor

    1 week ago


    Noida, India Nimbus motors Pvt. Ltd. Full time

    Need Service Advisor Diploma Holders in Mechanical or Electrician flexible for work **Salary**: ₹18,000.00 per month **Benefits**: - Health insurance - Paid time off - Provident Fund Schedule: - Day shift Supplemental pay types: - Overtime pay - Performance bonus - Yearly bonus **Experience**: - total work: 1 year (preferred) Work Location: In...

  • IT Service Desk

    2 weeks ago


    Noida, India Sopra Steria Full time

    Description - Internal - Monitor all online services and batch work. - If necessary, answer incoming calls, taking necessary details and ensuring the call is dealt with -Log details of all incidents and problems utilizing standard reporting methods. - Provide first line fix, utilizing relevant procedures, or escalate problems. - Use supplied checklists and...


  • Noida, Uttar Pradesh, India beBeeTechnical Full time ₹ 8,00,000 - ₹ 15,00,000

    Job Title:Help Desk TechnicianJob Overview:We are seeking a skilled Help Desk Technician to provide top-notch technical support to our users. This role will involve troubleshooting IT issues, ensuring timely resolution of service requests, and delivering exceptional customer service.Key Responsibilities:Provide first-line technical support to end-users,...


  • Noida, India Future Indo Global Service Full time

    Responsibilities: * Greet guests, manage front desk operations & handle queries via phone/in person * Maintain guest database & update records accurately * Coordinate housekeeping services & resolve issues promptly


  • Noida, India DIN Engineering Services (DIN) Full time

    Role & responsibilities Key Responsibilities: Be part of a 24x7 Enterprise Grade Service Desk Team Provide Tier 1 technical support for a wide range of Adobe products across Windows and macOS platforms. Handle support requests through multiple channels including phone, chat, email, and web portal. Triage, prioritize, and resolve customer issues with a focus...


  • Noida, India NTT DATA Full time

    Acts as a point of contact for Service Desk and Resolver Group Analysts to escalate Major Incidents, and engage additional support groups - Assesses the impact and urgency of incidents through collaboration with the User, Service Desk, Resolver Group Analysts, and/or Incident Managers - Assembles the resources necessary to achieve the resolution of Major...


  • Noida, India HCLTech Full time

    Job Description: We are seeking a highly motivated Service Desk Engineer who is fluent in French to join our IT support team. This role will involve providing first-line technical support to our users, troubleshooting IT issues, and ensuring timely resolution of service requests. As a Service Desk Engineer, you will be the first point of contact for...

Service Desk Advisor

2 weeks ago


Noida, India Kyndryl Solutions Private Limited Full time

**Why Kyndryl**

**Your Role and Responsibilities**
- As a passionate, talented advisor, you will be an integral part of this support team that will deliver a new "white glove" experience for our end users.
- Customer satisfaction is your key focus, and you will be a significant contributor delivering IT Support that will delight our Kyndryl Users. As one of the first to join this exciting new team of collaborative and customer focused advisors, your goal is will be to deliver excellence in solving end user problems. As a creative problem solver, you take pride in the service you deliver.
- You can quickly determine what help a colleague needs and how best to deliver it, adapting the technical guidance required to the technical skill of the caller. You'll be comfortable in technical environments and quickly be able to analyze complex multi-system issues. Sometimes you'll need to reach out to colleagues to help achieve a resolution, but you'll maintain that first contact point relationship until the customer is delighted.
- This role requires outstanding communication, collaboration and problem-solving skills.

**Required Technical and Professional Expertise**
- At least 2 years Windows/Linux support experience professionally
- At least 2 years professional troubleshooting expertise
- Customer support experience and service focus
- Active listener with flexibility to modify approach and adapt to customer needs
- Ability to multi-task
- Proven problem-solving skills
- Knowledge sharing

**Preferred Technical and Professional Experience**
- 3 to 4 years technical support or help desk experience supporting Windows/Linux.
- 3 to 4 years technical support or help desk experience supporting Windows/Linux.

**Required Education**

Bachelor's Degree

**Preferred Education**

Master's Degree

Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

**Other things to know**

**Primary Job Category**

Technical Specialist

**Role (Job Role)**

Customer Service Representative

**Employment Type**

Full-Time

**Contract Type**

Regular

**Position Type**

Early Professional

**Travel Required**

No Travel

**Company**

(Y030) Kyndryl Solutions Private Limited

**Is this role a commissionable / sales incentive based position**

No