Trainee - Voice

3 days ago

Andheri Mumbai Maharashtra, India Medusind Soultions Private Limited Full time

Function Voice Designation Trainee - VOice

Location Mumba

Experience0-3 months in any international call center. Minimum typing speed of 35 WPMBasic knowledge of MS Office - Preparing spreadsheets and documentsGood Communication skills - must be able to fluently converse in English.Must have a neutral accentNo stammering and lisp

Roles & Responsibilities
- Outbound calls to insurances for claim status and eligibility verificationDenial documentation and further actionCalling the insurance carriers based on the appointment received by the clients.Working on the outstanding claims reports/account receivable reports received from the client or generated from the specific client software.Calling insurance companies to get the status of the unpaid claims.Willing to work in any process pertaining to voice based on the requirement (Insurance Follow UP, Patient calling, Provider outreach program etc.Maintain the individual daily logs.Performs assigned tasks/ completes targets with speed and accuracy as per client SLAsWork cohesively in a team setting. Assist team members to achieve shared goals.Compliance with Medusind’s Information Security Policy, client/project guidelines, business rules and training provided, company’s quality system and policiesCommunication / Issue escalation to seniors if there is any in a timely mannerPunctuality is expected all the time

**Job Types**: Full-time, Permanent, Fresher

Pay: From ₹16,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Work Location: In person

**Speak with the employer**
+91 09867306101

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