Customer Support Executive
5 days ago
USA operations support voice process.
*Must have excellent English communication skills.
*Must have Customer handling skills.
*Possessing excellent product knowledge to enhance customer support.
*Identify and assess customers’ needs to achieve satisfaction.
*Build sustainable relationships and trust with customer accounts through open and interactive communication.
*Provide accurate, valid, and complete information by using the right methods/tools.
*Meet personal/customer service team sales targets and call handling quotas.
*Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
*Keep records of customer interactions, process customer accounts, and file documents.
*Take the extra mile to engage customers.
Educational Qualification: - Undergraduate / Graduate with good computer knowledge
Work From office only.
Location-Hinjewadi phase 2
9:30hrs shift including 1hr break
Transportation not available
5days working
**Job Types**: Full-time, Regular / Permanent
Schedule:
- Night shift
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹15,000.00 - ₹30,000.00 per month
Schedule:
- Night shift
- UK shift
Supplemental pay types:
- Yearly bonus
Ability to commute/relocate:
- Wipro circle, Hinjewadi phase 2, Pune - 411057, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 1 year (preferred)
- Sales: 1 year (preferred)
-
Customer Support Executive
2 weeks ago
Hinjewadi, Pune, Maharashtra, India Quickupp Softech Pvt Ltd Full time ₹ 1,80,000 - ₹ 3,60,000 per yearJob Title: Customer Support ExecutiveCompany: Quickupp Softech Pvt LtdLocation: Office 914, Suratwala Mark Plazzo, Hinjewadi, Phase 1, Pune 411057Job Type: Full TimeWork Hours: Monday to Friday, 7:30 PM – 4:30 AM (Night Shift)Week Off: Saturday & Sunday (Aligned with U.S. Holidays)Salary Range: ₹1.80 LPA – ₹3.60 LPACompany Website: About the...
-
Customer Support Executive
2 weeks ago
Hinjewadi, Pune, Maharashtra, India Innovative Business Solutions Full timeUSA Insurance operations support voice process. *Must have excellent English communication skills. *Must have Customer handling skills. *Possessing excellent product knowledge to enhance customer support. *Identify and assess customers’ needs to achieve satisfaction. *Build sustainable relationships and trust with customer accounts through open and...
-
Customer Support Associate
2 weeks ago
Hinjewadi, Pune, Maharashtra, India Genesis HR Services Full time**Job Title: Customer Support Executive - Inbound Voice Process** **Domain**: Inbound Voice Process **Location**: Pune (Hinjewadi Phase 3) **Shift Timing**: 24/7 (Between 5:30 PM - 7:30 AM), 5 Days working, 2 rotational offs **Work Mode**: Work from Office (WFO) **Cab Facility**: Both sides (deduction of Rs. 500) **Job Requirements**: - International...
-
Customer Support Associate
2 weeks ago
Hinjewadi, Pune, Maharashtra, India Genesis HR Services Full time**Role Information** **Senior Process Executive** **Position Summary** Provide advance level technical support, service restoration, fulfillment of service request and advice to users ensuring maximum availability, performance and utilization of knowledge and information systems. Provide inputs for Problem management by leveraging best effort method for...
-
Customer Support Representative
2 hours ago
Hinjewadi, Pune, Maharashtra, India Diginsta Full timeCustomer Support US telecom process - Customer care representative >1 year - Sr Customer care representative >2 year - Excellent communication skills who can speak with US native - Minimum 6 months of international BPO Voice exp - Should have computer and internated / knowledge of billing quiery - Exp type - B2B / B2C - Working day - 5 days per week **Job...
-
Customer Support- Us
2 days ago
Hinjewadi, Pune, Maharashtra, India Nexus Consulting Solutions Full timeWe are currently hiring for billing (Understanding of recurring bills, Billing cycle Changes, Due date, Prorate charges, Auto-Pay & Surcharges, Service charges, and taxes) - **Profile Customer Service Executive**: - Experience resolving customer issues, billing, and/or handling product Q&A. - **6 months International voice BPO experience**: - Rotational...
-
Customer Support Executive
3 weeks ago
Mumbai, Maharashtra, India, Maharashtra APTO SOLUTIONS - EXECUTIVE SEARCH & CONSULTANTS Full timeProfile- Customer Service ExecutiveExperience- Fresher to 2 YearsLocation- MumbaiJOB DESCRIPTION Should knowledge of ExcelShould handle inbound and outbound calls.Should handle customer escalation calls.Should escalate the pending work as per escalation level. DESIRED PROFILEDiploma/Any DegreeShould speak Hindi is a must.
-
Customer Support Representative
2 weeks ago
Hinjewadi, Pune, Maharashtra, India Growinity Solutions LLP Full time**Customer Support Analyst (International Voice Process)** **Salary 2.64LPA + Cab Facility + Shift Allowance** **PG/MTECH/BTECH FRESHERS - Please Don't Apply** Excellent communication skills Looking for Freshers/Graduates/HSC with 6 months of Experience. Btech with at-least 6 months of Experience is Eligible Freshers are welcome Looking for an...
-
Customer Support Executive
2 weeks ago
Pune, Maharashtra, India CORPAVENUE Full time**Customer Support Executive** **Location**: Pune, Maharashtra **Job Type**: Full-time | Work from Office **Experience**: Freshers & Experienced both can apply We are hiring **Customer Support Executives** in Pune. If you have **excellent English communication skills** and are looking to build a career in a customer support process, this is a great...
-
Customer Support Executive
1 week ago
Pune, Maharashtra, India CORPAVENUE Full time**Customer Support Executive** **Location**: Pune, Maharashtra **Job Type**: Full-time | Work from Office **Experience**: Freshers & Experienced both can apply We are hiring **Customer Support Executives** in Pune. If you have **excellent English communication skills** and are looking to build a career in a customer support process, this is a great...