Outward Dispatch Assistant

1 day ago

Bhiwandi, India PAC Cosmetics Pvt Ltd Full time

**Standard Operating Procedure (SOP) for Outward Dispatch**

**Purpose**

This SOP outlines the understanding of receiving, processing, and managing purchase orders (POs) which will help in tracking and following up on deliveries.

**A. Order and PO Management**
- PO Receipt and Processing: Receive and process POs from various platforms, ensuring accuracy and attention to detail.
- Platform Prioritization: Prioritize platforms based on business requirements and download platform prioritization guidelines.
- Tracker Management: Use trackers to monitor POs, deliveries, and other relevant information. Ensure all trackers are up-to-date and accurate.
- Portal Management: Use portals to access and manage POs, deliveries, and other relevant information. Ensure all portals are up-to-date and accurate.
- BC App Dashboard Management
- Sales Invoice Management: Manage sales invoices on the BC App dashboard, ensuring accuracy and attention to detail.
- WH Packing List Management: Manage WH packing lists on the BC App dashboard, ensuring accuracy and attention to detail.

6. Narz Storage Management (Naming and Organization) : Ensure that all files and documents are properly named and organized in Narz storage.

7. Communication and Collaboration
- Add to Slack Bhiwandi: Add relevant team members to the Slack Bhiwandi channel for communication and collaboration.
- Nykaa WH Call List: Maintain an up-to-date call list for Nykaa WH, including contact information for Sandip and Vinayak.
- Escalation Procedure: Establish a clear escalation procedure for resolving issues and concerns.

8. Weekly Calls and Challenge Reporting
- Weekly Call: Schedule a weekly call to discuss ongoing projects, challenges, and concerns.
- Challenge Reporting: Report any challenges or concerns to the team lead/manager on a weekly basis.

**B. Dispatch Process**
- Dispatch Overview: Ensure that all team members understand the dispatch process and procedures.
- PO Due Dates: Monitor PO due dates and push for completions as necessary.
- Dispatch Details: Verify dispatch details, including:

- Dispatch date
- Box count verification
- Specific CP preferences (E-com & Distributor)
- Tracking number management
- Dispatch label verification
- Attachment of relevant documents with every PO (e.g., Eway & invoice)
- PL Prep (Myntra & RRBL): Prepare packing lists for Myntra and RRBL as necessary.
- Invoice Upload (Nykaa): Upload invoices to Nykaa as necessary.

**C. Delivery Follow-ups**
- Upcoming Deliveries: Monitor upcoming deliveries and follow up as necessary.
- Three-Day Advance Reminders: Send reminders three days in advance of expected delivery dates.
- Daily Check on Yesterday's Deliveries: Check on yesterday's deliveries and update team lead/manager for any misses or reappointments.
- Mark Delivered POs: Mark all delivered POs in respective trackers.
- Weekly POD Savings: Report weekly POD savings.
- Provide CP or Platform with Relevant Documents: Provide CP or platform with any relevant documents requested, such as invoices or Eway bills.
- Shiprocket Follow-ups: Follow up with Shiprocket on any pending issues or concerns.

**Job Types**: Full-time, Permanent

Pay: ₹9,548.47 - ₹29,571.94 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

**Experience**:

- total work: 3 years (preferred)

Work Location: In person

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