Process Coordinator

2 weeks ago

Mumbai Central Mumbai Maharashtra, India Greenspire Maritime Services Pvt Ltd Full time

**Key Responsibilities**:

- Act as a primary point of contact for sales or related inquiries from clients and internal teams, providing timely and professional assistance.
- Prepare and process sales quotations, proposals, and orders with accuracy and efficiency.
- Maintain and update customer databases and sales records meticulously.
- Coordinate with the sales team to ensure smooth execution of sales strategies and follow-up on leads.
- Assist in the preparation of sales reports and presentations.
- Liaise with other departments (e.g., logistics, finance) to ensure timely delivery of products/services and resolution of customer issues.
- Handle incoming calls and correspondence, directing them to the appropriate sales personnel.
- Provide exceptional administrative support to the sales department.
- Contribute to a positive team environment and maintain a customer-focused attitude in all interactions.
- Effectively communicate with a diverse range of clients, including excellent proficiency in **English**.

**Qualifications and Skills**:

- Excellent verbal and written communication skills in English.
- A bright, positive, and professional demeanor with excellent interpersonal skills.
- Strong organizational and multitasking abilities, with keen attention to detail.
- Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook).
- Ability to work independently and as part of a team in a fast-paced environment.
- A proactive approach to problem-solving and a strong customer service orientation.
- Professional presentation and the ability to represent the company positively.
- Previous experience in a sales support or customer service role is an advantage, but fresh graduates with the right attitude and skills are encouraged to apply.

**Application Process**

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹20,000.00 - ₹30,000.00 per month

**Language**:

- Tagalog (required)

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