Student Counselor

**Role and responsibilities**:
**Core**
- Counsel students regarding abroad education opportunities such as regarding Country, Course, Universities, and program selection, and career planning.
- Ensure admission and visa procedures along with accommodation and travelling done within deadlines.
- Provide accurate information regarding the study abroad programs, courses, colleges and universities and countries.
- Provide all the information sought precisely by the parent and/or student. Clarifying doubts in filling up of form or doubts of any other nature.
- Share in detail about the course for abroad Education i.e., for Diploma, Bachelor’s, and Masters (all stream)
- Ensure parent/student leaves with a positive word of mouth which can bring more clients and increase referrals
- Stay updated about the various study abroad programs offered by college/universities and use the knowledge in helping students
- Help students with every detail from registration to fly to the host country.
- Assisting with activities to promote Universities represented by the Company
- Analyze the mind-set of the students who are interested in abroad education and motivate and encourage clients to take up the course
- Should have excellent interpersonal skills, presentation skills and should be confident enough in speaking with students, parents
- Should be comfortable in promoting BSB International study abroad program to students/parents in a professional manner
- Responsible for timely reporting to the Manager
- Excellent command of spoken and written English as well as the local language.
- Should possess good customer service skills and willingness to assist students and parents with any queries they might have during the phone conversations.
- Should be Result-orientated and able to work under pressure to achieve targets.

**Other**
- Undertake work as decided by the senior heads of the company and meet the assigned targets.
- Support and manage in-house admission events, and workshops; be open to taking part in similar events conducted in schools and colleges.
- Conducting training and orientation sessions, and interview preparation for qualified students.

**Qualifications and education requirements**

Any degree in English Medium

**Required Skills**:

- Outgoing and cheerful with a desire to learn and improve with a sales-oriented and goal-oriented approach.
- Ability to communicate effectively with colleagues, students, and other members of the public of all age groups and social backgrounds.
- Keep improving and gaining knowledge and be aware of the changes happening in the industry, University requirements, Application/Admission deadlines etc.
- Manage Internal and External Communication with clarity, while ensuring timely follow-ups.
- Ready to take some pressure at times and be flexible with working long hours [when required].
- Knowledge on Microsoft tools (Word, Excel, Power point, Teams, etc.)
- Fluency in English, Telugu, and Hindi is required.
- Integrity and professionalism
- Self-motivated with a results-driven approach
- Must have Sound judgement

**Preferred skills**

Experience in working with CRM systems will be desirable.

**Additional notes**

**Note: Interview questions will be based Job Description.**

**Job Types**: Full-time, Fresher, Internship

**Salary**: ₹9,000.00 - ₹30,418.30 per month

**Benefits**:

- Commuter assistance
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Fixed shift

Supplemental pay types:

- Commission pay
- Performance bonus

Ability to commute/relocate:

- Hyderabad, Hyderabad - 500029, Telangana: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Counselling (required)
- total work (required)

**Language**:

- English and Hindi. (required)