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Travel Desk Coordinator

2 weeks ago

Gurugram Haryana, India Group Concorde Full time

Job Description: Travel Desk Coordinator (2-4 Years of Experience)

Position Title: Travel Desk Coordinator

Location: Gurgaon, sector 62Experience: 2-4 Years

Department: Administration/Travel Desk

Key Responsibilities:
Travel Arrangements:Coordinate and book domestic and international travel including flights, hotels, and ground transportation.Ensure all travel arrangements comply with company travel policies and budget constraints.Handle last-minute travel changes and emergencies with efficiency and professionalism.Documentation and Compliance:
Prepare and manage travel documentation, including itineraries, visas, and travel insurance.Ensure compliance with international travel regulations and company policies.Maintain accurate records of travel expenses and reports.Communication:
Serve as the primary point of contact for all travel-related inquiries and issues.Communicate travel details to employees and provide assistance with travel-related queries.Liaise with travel agencies, airlines, and hotels to negotiate rates and secure bookings.Administration:
Monitor and track travel expenses, ensuring accurate and timely reconciliation.Maintain a database of frequent travelers and preferred travel arrangements.Assist in developing and implementing travel policies and procedures.Customer Service:
Provide exceptional customer service to employees, addressing their travel needs and concerns promptly.

Resolve travel-related issues and disputes in a professional manner.

Qualifications:
Bachelor’s degree in Business Administration, Hospitality, Travel Management, or a related field.2-4 years of experience in a travel coordination or administrative role.

Proficiency in travel booking software and Microsoft Office Suite.

Strong organizational and time-management skills.

Excellent communication and interpersonal skills.

Ability to work under pressure and handle multiple tasks simultaneously.

Knowledge of international travel regulations and procedures

.Preferred Skills:
Experience with corporate travel management.

Familiarity with MS- Excel Strong negotiation skills.

Work Location: In person