
Patient Care Counsellor
5 days ago
**Job Title**:
**Patient Care Counsellor - OPD Coordination (Nursing Background Preferred)**
**Company**:
**SuperHealth Hospitals Pvt Ltd**
**Location**:
Bangalore, Karnataka
(Immediate Joiners Preferred - 11th Aug / 25th Aug Batch)
**Job Type**:
Full-time | Permanent | On-site
**Salary**:
Best in Industry (Based on experience and qualifications)
**Experience Required**:
**2 to 5 years** (Mandatory: OPD/Clinical Coordination/Counselling Experience)
**Educational Qualification**:
- **GNM or B.Sc. Nursing** (Must be registered with the respective Nursing Council)
**Key Responsibilities**:
- Act as a liaison between consultants, patients, and departments to ensure smooth clinical coordination.
- Read and explain doctor prescriptions, procedures, and follow-up plans clearly to patients.
- Schedule and coordinate diagnostics, minor procedures, PACs, admissions, OT slots, etc.
- Provide medication counselling and support pharmacy billing in OPD.
- Educate patients on procedures, preparation, and recovery protocols.
- Clarify insurance/cash billing queries and coordinate with TPA/Finance teams.
- Ensure complete ownership of patient follow-ups and service experience.
**Key Skills**:
- Patient Counselling
- OPD Coordination
- Prescription Explanation
- Follow-up Management
- Pharmacy/Insurance Coordination
- Communication & Empathy
- EMR/Digital Tool Handling
- Multilingual (English + Hindi/Tamil/Kannada preferred)
**Why Join Us?**
- Opportunity to work in a **cutting-edge hospital environment** focused on **seamless patient experience**.
- **Growth-oriented role** with high visibility across clinical departments.
- Be part of a **patient-first culture** with clear ownership and structured workflows.
**Joining Dates**:
- **Batch 1**: 11th August
- **Batch 2**: 25th August
Application Question(s):
- Is it possible to attend the direct interview?
Work Location: In person
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