Servicenow Systems Integration Advisor

1 week ago

Bengaluru, India CIEL HR Services Full time

**ROLE** **:Systems Integration Advisor**

Experience : 8+ Years

Location : WFH

**Skills & experience** - (GENERAL DUTIES AND TASKS)

POSITION GENERAL DUTIES AND TASKS:

- More than 8 years of development, configuration, and integration experience in building solution on ServiceNow platform.
- Work in a dynamic environment using agile methodology to deliver client projects
- Serve as Technical Consultant for ITOM (CMDB, Discovery, Event Management, Cloud Management, Hardware Asset Management) implementations.
- Develop integrations to existing IT Operations Management tools using ServiceNow workflows, scripting, and web services/REST APIs as required.
- Good knowledge of ServiceNow CMDB CSDM data model
- Lead requirements gathering workshops with internal business stakeholders to provide technical guidance, and assist with capturing all necessary business, functional and technical requirements necessary to design and implement the solution.
- Good knowledge and awareness of various other modules like ITSM.
- Proven experience as a key technical resource leading the development and delivery of ITOM / CMDB solutions in ServiceNow environments
- Expert level proficiency in ITOM /CMDB product line
- Code and Develop customized Patterns, Probes and Sensors for Discovery and Service Mapping.
- Sound knowledge in CMDB and its operation management
- Knowledge on identification, classification rule in CMDB
- Articulate the ServiceNow CMDB Classes for Asset and Configuration, their relationships, and dependencies
- Required Hands on experience with ServiceNow ITOM implementations
- Required Knowledge of ServiceNow CMDB Architecture
- Self-directed, organized, detail-oriented

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