Medical Receptionist

5 hours ago

Mulund Mumbai Maharashtra, India Excellas Clinics Pvt Ltd Full time

As the first point of contact in the clinic, she will set the tone for our patient journey within the clinic, as such we expect that she will enter every interaction with respect and dignity by providing every patient with clear, detailed, and timely care.
Receptionist main responsibilities will include checking patients in for exams, booking follow-up studies as required, coordinating patients for multiple exams, ensuring that all front desk responsibilities are completed, all while ensuring a smooth patient and clinic flow.

**Duties and Responsibilities**:

- Self-motivated. Ability to work as a team member or independently.
- Ability to work in a fast-paced/high-stress environment
- To remain well-groomed as per company policy.
- Handling telephonic inquiries of the patients and keeping a record of the same.
- Notifies appropriate department of patient arrival. Managing the patients waiting time in peak hours.
- Greeting and welcoming the patients/guests/consultants both voice and face-to face.
- Assisting patients to fill-up the registration form and then registering patients in Software.
- Collecting payments and generating receipts for the patients.
- Booking new and follow-up appointments of the patients online and directly in Software
- Calling patients, who missed their first and follow-up appointments for the next appointment and reason for missing the same.
- Appointment booking and follow ups for OPD patients.
- Scheduling appointments of the patients in a way which helps in minimising patient waiting time in the system.
- Maintain confidentiality of all doctor, staff, and patient information.
- Handling Petty Cash and keeping track of pending bills payment
- Billing for the clients and closure of account on daily basis before leaving
- Constant communication with Diagnostic other department staff.
- Any other duties deemed necessary by Management or Reception Manager.
- Retrieving lab reports from the lab at regular interval and arranging the same in the alphabetical order.
- Following the patient flow as per standards and coordinating the same with other roles in the center.
- Managing the clinic ambience and display (Sound/Sight/Smell & Display on television, brochures, standee and notices)
- Monitoring the hygiene level of water counters, washrooms and informing to the house-keeping team.
- Unpack and distribute daily courier bags.
- Encouraging clients to fill up the OPD & Health Check feedback forms and collecting the same from the clients.
- Maintaining the IN & OUT appointment timings and end of the month preparing reports sending it to manager.
- Rescheduling of the OPD or Health Check appointments
- Daily reports sending it to all concern members

Shift Time:

- Day shift
- Morning shift
- Rotational shift

**Experience**:

- Technical support: 2 years (required)
- Total work: 2 years (preferred)
- Customer service: 2 years (preferred)

**Language**:

- Hindi/Marathi (preferred)
- English (preferred)

**Job Types**: Full-time, Part-time

Pay: ₹9,000.00 - ₹15,000.00 per month

Expected hours: 42 - 54 per week

Schedule:

- Morning shift

Supplemental Pay:

- Commission pay
- Overtime pay
- Performance bonus

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

Expected Start Date: 01/02/2025

  • Medical Receptionist

    4 days ago

    Navi Mumbai, Maharashtra, India Endurance Tech Full time

    **Job Summary**: The medical receptionist serves as the initial point of contact for patients visiting or contacting the medical facility. They are responsible for providing excellent customer service, managing appointments, handling patient inquiries, and maintaining accurate records. **Key Responsibilities**: - **Greeting Patients**: Welcome patients and...

  • Medical Receptionist

    2 days ago

    Navi Mumbai, Maharashtra, India Endurance Tech Full time

    **Job Summary**: The medical receptionist serves as the initial point of contact for patients visiting or contacting the medical facility. They are responsible for providing excellent customer service, managing appointments, handling patient inquiries, and maintaining accurate records. **Key Responsibilities**: - **Greeting Patients**: Welcome patients and...

  • Medical Receptionist

    1 week ago

    Andheri West, Mumbai, Maharashtra, India Derma sky Clinic Full time

    Handle clinic calls efficiently - Maintain patient appointments, reschedule appointments, and call patients to remind them. - Follow up on pending dues with patients efficiently. - Patients should be welcomed and all treatments and procedures should be explained confidently. **Administrative Support** - Keep and maintain all patient records in the computer...

  • Medical Receptionist

    4 days ago

    Mumbai, Maharashtra, India Matoshree Indirabai Baburao Sarnaik Hospital Full time

    **Qualifications-** - **Diploma (required)** - **Day Shift (required)** - **Work: 1 year (preferred)** - **English, Hindi and Marathi (preferred)** - **Typing speed should be above 25 wpm** - **Job type - Full-time, Shift and schedule** - **Salary: 12000/- to 15000/-** Full Job Description-Hospital Reception Management Receiving phone, Giving appointments,...

  • Medical Receptionist

    1 week ago

    Pune, Maharashtra, India Rajveer Health services pvt.Ltd . Full time

    **Job Title**: Hospital Receptionist**Job Summary**: The Hospital Receptionist serves as the first point of contact for patients, visitors, and vendors entering the healthcare facility. This role involves managing front-desk operations, scheduling appointments, handling patient inquiries, and ensuring smooth communication between patients and hospital...

  • Front Desk Receptionist

    6 days ago

    Mulund West, Mumbai, Maharashtra, India Utkarsh Global Foundation Full time

    **About Us**: We are looking for who is a compassionate and fast-paced veterinary practice dedicated to providing high-quality care for pets and excellent service for their humans. We treat every pet like family, and we’re looking for a warm, organized, and reliable **Receptionist** to be the first friendly face our clients see when they walk through our...

  • Medical Receptionist

    6 days ago

    Kharghar, Navi Mumbai, Maharashtra, India Clinicspots Full time

    **Job Title**: Receptionist **Hospital**: Navjeevan Hospital Location: Kharghar Experience: 6 Month to 2 Year Navjeevan Hospital is seeking a dedicated and efficient Receptionist to join our team. As the first point of contact for patients and visitors, the Receptionist plays a crucial role in providing excellent customer service and maintaining smooth...

  • Medical Receptionist

    2 weeks ago

    Mumbai, Maharashtra, India Cordis Criticare Hospital Full time

    Experienced female receptionist for Doctor's reception counter for booking appointments, billing, cash collection and co-ordinate with patients, minimum 2 year of experience in similar role is required. Typing job ( typing speed of 30 wpm ) Pay: ₹14,000.00 - ₹16,000.00 per month Schedule: - Evening shift Work Location: In person

  • Medical Receptionist

    2 weeks ago

    Mumbai, Maharashtra, India Cordis Heart Institute Full time

    Experienced female receptionist for Doctor's reception counter for booking appointments, billing, cash collection and co-ordinate with patients, minimum 2 year of experience in similar role is required. Typing job ( typing speed of 30 wpm ) Pay: ₹14,000.00 - ₹16,000.00 per month Schedule: - Day shift **Experience**: - total work: 2 years...

  • Medical Receptionist

    1 week ago

    Kharghar, Navi Mumbai, Maharashtra, India Essence Clinic Full time

    Receptionist at Clinic. Attending phone calls, scheduling appointments. Managing patient flow. **Job Types**: Full-time, Regular / Permanent, Contractual / Temporary **Salary**: ₹10,000.00 - ₹17,000.00 per month Schedule: - Evening shift - Morning shift Ability to commute/relocate: - Kharghar, Navi Mumbai - 410210, Maharashtra: Reliably commute or...