Delivery Advisor

7 days ago

Andheri East Mumbai Maharashtra, India Tesla Full time

**What to Expect**

Taking delivery of a Tesla is a milestone moment for customers, and the Delivery Advisor plays a crucial role in ensuring a seamless and engaging experience. Acting as the primary point of contact for customers post-sale, the Delivery Advisor is responsible for coordinating delivery scheduling, customer education, and final documentation. This role ensures that customers receive all necessary information about their new vehicle, guiding them through the features and onboarding process.

**What You'll Do**

Customer Engagement & Scheduling:
Act as the primary liaison between Tesla and customers from the point of purchase to vehicle handover.

Coordinate delivery scheduling based on vehicle readiness and customer availability.

Ensure customers complete all pre-delivery requirements, including financing, registration, and trade-ins.

Customer Education & Training:
Conduct vehicle walkthroughs, explaining key features and functionality to ensure a smooth onboarding experience.

Guide customers on Tesla’s digital ecosystem, including the Tesla app, charging solutions, and vehicle software updates.

Delivery Execution & Administration:
Oversee and coordinate administrative tasks at the delivery center, ensuring all required documentation is prepared and processed accurately.

Work cross-functionally with Sales, Logistics, and Registration teams to verify order details and ensure compliance with internal policies.

Record and maintain data quality across internal systems.

Post-Delivery Support & Issue Resolution:
Serve as the primary contact for customers post-delivery, addressing initial questions and troubleshooting minor concerns.

Work with the Service team to facilitate any early-stage support needs.

**What You'll Bring**

3+ years of relevant experience in customer service, automotive sales, or logistics.

Strong organizational and communication skills, with a customer-first mindset.

Ability to multitask and work in a fast-paced environment.

Excellent attention to detail and problem-solving skills.

Comfortable working with multiple systems and tools to manage orders and deliveries.

Prior automotive or registration experience is a plus.

Business proficiency in English and local languages.

Valid driver’s license holder.

Bachelor’s degree preferred

Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.

Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.

  • Front Desk Admin

    1 week ago

    Andheri East, Mumbai, Maharashtra, India NEET ADVISOR PVT. LTD. Full time

    **FRONT DESK ADMIN**_**(ONLY FEMALE CANDIDATE) **_required in one of the leading career counselling company named as "**NEET ADVISOR PRIVATE LIMITED**" **AGE CRITERIA**: - **21- 30 YEARS** **FRESHERS ARE WELCOMED** - Greet and welcome guests that come to the office premises in a friendly & professional manner. - Maintain office security by following safety...

  • Front Desk Executive

    3 days ago

    Andheri East, Mumbai, Maharashtra, India NEET ADVISOR PVT. LTD. Full time

    **FRONT DESK ADMIN**_**(ONLY FEMALE CANDIDATE) **_required in one of the leading career counselling company named as "**NEET ADVISOR PRIVATE LIMITED**" **AGE CRITERIA**: - **21- 30 YEARS** **FRESHERS ARE WELCOMED** - Greet and welcome guests that come to the office premises in a friendly & professional manner. - Maintain office security by following safety...

  • Service Advisor

    2 weeks ago

    Mumbai, Maharashtra, India hanttson Controls Ind Pvt.Ltd Full time

    We are looking for **experienced Service Advisor / Bodyshop Advisor.** - Greet customers and understand their vehicle concerns / service requirements. - Open job cards and provide accurate cost & time estimates. - Coordinate with technicians, bodyshop, and parts department to ensure smooth workflow. - Explain service details, repairs, and recommendations to...

  • Car Service Advisor

    2 days ago

    Andheri, Mumbai, Maharashtra, India Morya Luxury Car Care Full time

    We are looking for a **Car Service Advisor** to **manage customer vehicle servicing needs and ensure excellent customer experience.** **Responsibilities**: - Interact with customers to understand vehicle concerns and service requirements - Prepare job cards and provide accurate service estimates - Coordinate with workshop technicians for smooth workflow -...

  • Cloud Solution Delivery Advisor

    2 weeks ago

    Pune, Maharashtra, India NTT DATA Full time

    **Req ID**: 327560 We are currently seeking a Cloud Solution Delivery Advisor to join our team in Pune, Mahārāshtra (IN-MH), India (IN). Please find JD below, for Senior Engineer position. please share good profiles of 7+yrs experience. Senior Engineer - Digital Experience monitoring (RUM and Synthetics) - preferably New Relic but can be similar...

  • Front Desk Admin

    2 weeks ago

    Mumbai, Maharashtra, India NEET ADVISOR PVT. LTD. Full time

    **FRONT DESK ADMIN**_**(ONLY FEMALE CANDIDATE)**_required in one of the leading career counselling company named as "**NEET ADVISOR PRIVATE LIMITED**" **AGE CRITERIA**: - **21- 30 YEARS** **FRESHERS ARE WELCOMED** **CONTACT US AT 9582182291** - Greet and welcome guests that come to the office premises in a friendly & professional manner. - Maintain office...

  • Car Service Advisor

    1 day ago

    Andheri, Maharashtra, India Morya Luxury Car Care Full time ₹ 3,00,000 - ₹ 3,60,000 per year

    We are looking for a Car Service Advisor to manage customer vehicle servicing needs and ensure excellent customer experience.Responsibilities:Interact with customers to understand vehicle concerns and service requirementsPrepare job cards and provide accurate service estimatesCoordinate with workshop technicians for smooth workflowKeep customers updated on...

  • Service Advisor

    7 days ago

    Mumbai, India GO Mechanic Full time

    **Hiring For Service Advisor** **Designation: Service Advisor** **Experience: 0 - 5 years** **Location: Central Mumbai** **Salary: 19k - 21K + Incentives** **Role & Responsibility** - Schedule and arrange appointment with the customers/clients. - Receive and create job orders. - Coordinate between the customers & garage. - keep check on quality and make...

  • Service Advisor

    7 days ago

    Pimpri-Chinchwad, Maharashtra, India Unnati Vehicle Private Limited Full time

    Attendance 90%. Understand the reason of accidental damage of vehicle and condition of vehicle as well as customer. Detail inspection of vehicle for accidental damages, claim form to be filled by customer only on his hand writing. Attending the customer and will ensure all the vehicle valid documents for further insurance claim process. All required...

  • Client Advisor

    2 days ago

    Mumbai, Maharashtra, India Louis Vuitton Full time

    Poste As a Client Advisor in one of our stores, your role is to convey the Brand's values, history, ambitions, commitment to quality and creativity. Your mission is to ensure that clients receive a unique and personalized experience through your passion for our products, knowledge of our collections, your hospitality, sense of service and listening...