Customer Support Executive
7 days ago
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**Customer Support Executive**:
Exp. Exp. 1-3 years | Naraina Vihar, Delhi-110028- **Quick Overview**:
- Position: Customer Support Executive
- Experience Required: Exp. 1-3 years
- Location: Naraina Vihar, Delhi-110028- **About Roadcast**:
- Roadcast is a leading logistics automation platform empowering businesses with our AI-powered mobility management suite. We specialize in vehicle tracking, fleet management, delivery automation, and field force management solutions. With rapid growth and a strong customer base, we are expanding our sales team to drive deeper market penetration.
**The Role**:
- We are seeking a Customer Support Executive with excellent English communication skills to manage customer inquiries, resolve issues, and ensure satisfaction.
**What You'll Do**:
- Provide accurate product and service information.
- Resolve complaints efficiently.
- Document interactions and collaborate with teams.-
- **What We're Looking For**:
- 1-2 years of customer service experience.
- Excellent English communication skills.
- Strong problem-solving and multitasking abilities.
- Basic computer knowledge; CRM experience is a plus.-
- **You'll Thrive Here If You**:
- Competitive salary and incentives.
- Career growth opportunities.
- Inclusive and supportive work environment.
**Why Join Roadcast**:
- How it Works
**Recruitment Process**Overview**:
A clear and streamlined hiring process designed to
value your time and talent at every step.- 01- **Application Screening**:
- 02- **Initial Interview**:
- A short conversation within 1-3 days to understand your background, goals, and culture fit.- 03- **Technical Assessment**:
- You'll complete a task or assignment in 2-4 days to help us evaluate your skills and problem-solving.- 04- **Final Interview**:
- Meet with our leadership and get a final decision within 2-3 days—no long waits, we promise.
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