
Dispatch Executive
2 weeks ago
A dispatch supervisor manages the dispatch team and ensures that deliveries are made on time and accurately.
**Dispatch responsibilities may include**:
**o** Coordinating the transportation needs of riders with the vehicles in service
**o** Dispatching trip requests to drivers so that drivers can arrive at the passenger pickup address on time o Following the rider booking policy
**o** Acting as troubleshooter for driver problems
**o** Monitoring and updating driver and/or vehicle locations o Monitoring late trips and proactively reassigning trips to maintain on-time performance
**o** Creating processes as required or requested to ensure smooth service delivery and sustainability of business o Assisting passengers with trip changes or trip requests including same day ride requests o Checking on status of drivers
**o** Handling emergency situations o Scheduling driver’s work hours, downtime and lunch breaks
**o** Summarizing statistical data including number of rides provided to rider by type, by hour, service hours, mileage, etc.
**o** Keeping track of no-shows Created 6/3/2019 o Keeping accurate vehicle maintenance logs including necessary record keeping
**o** Vehicle assignments including updates to affected drivers o Arranging for vehicle service
**o** Providing timely reports to management as requested and recurring reports as required by the business
**o** Create seamless information flow to keep all necessary parties informed from shift to shift
**o** Other duties as assigned
**Skills and knowledge**
- Good organizational and multitasking skills
- Knowledge of logistics and supply chain management
- Knowledge of safety regulations and best practices
- Ability to adapt to change and work under pressure
- Knowledge of shipping and logistics procedures
- Strong leadership and supervisory skills
- Ability to motivate and manage a team
**Job Types**: Full-time, Permanent
Pay: ₹20,000.00 - ₹40,000.00 per month
**Benefits**:
- Flexible schedule
- Health insurance
- Life insurance
- Provident Fund
Schedule:
- Day shift
- Morning shift
- Rotational shift
Work Location: In person
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