Customer Support Associate

3 days ago

Gurugram Haryana, India Infiniserve IT Solution Pvt Ltd Full time

**Position**:Customer Support Associate**

**Key Responsibilities**:

- Handle international customer queries through calls with professionalism and empathy.
- Provide accurate information, resolve issues, and ensure high-quality customer experience.
- Identify customer needs and offer appropriate products/services through **upselling and cross-selling techniques**.
- Maintain customer satisfaction by following standard processes and service guidelines.
- Document interactions, feedback, and resolutions in CRM tools.

Work closely with the team to achieve customer support and sales targets.
- Ensure compliance with company policies and international quality standards.

**Skills & Qualifications**:

- Minimum 1 year of experience in **International Customer Care/CCE role**.
- Strong communication skills in English (verbal & written).
- Proven ability in **upselling / cross-selling**.
- Problem-solving attitude with customer-centric mindset.
- Ability to work in a target-driven environment.
- Flexible with rotational shifts (including night shifts).

**Salary & Benefits**
- Competitive salary with incentives on upselling.
- International exposure and career growth opportunities.
- Friendly and professional work environment.

**Contact No. 9430049605**

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹20,000.00 - ₹30,000.00 per month

**Benefits**:

- Paid sick time
- Paid time off
- Provident Fund

Ability to commute/relocate:

- Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- How soon you can join If Selected?

**Education**:

- Bachelor's (required)

**Language**:

- Hindi (preferred)
- English (required)

Work Location: In person

  • Customer Support Associate

    2 weeks ago

    Gurugram, Haryana, India Kareer Hubb Full time

    Customer Support Associate Kannada / Marathi Language upto 4 LPA **Call Ankush : 9650005226** **Job Types**: Full-time, Fresher Pay: ₹17,000.00 - ₹25,000.00 per month **Benefits**: - Leave encashment - Provident Fund Schedule: - Day shift - Morning shift Supplemental pay types: - Yearly bonus **Education**: - Higher Secondary(12th Pass)...

  • Customer Support Associate

    1 week ago

    Gurugram, Haryana, India Kareer Hub Full time

    Hiring for **Customer Support Associate** **- Day shifts only** **- 6 days working** **- 1 rotational week off** **- Incentives based on performance** **Job Types**: Full-time, Permanent Pay: ₹17,000.00 - ₹30,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Fixed shift - Morning shift Supplemental pay types: -...

  • Customer Support Associate

    2 weeks ago

    Gurugram, Haryana, India TechPoppy Private Limited Full time

    **Job Title**:* Customer Support Associate (Domestic) **Location**:* [Gurgaon, Haryana] **Job Type**:* [Full-time ] **Job Summary**:* **Key Responsibilities**:* - Respond to customer inquiries and provide information regarding products/services. - Assist customers with troubleshooting and resolving issues. - Process orders, returns, and exchanges in a...

  • Customer Support Associate

    7 days ago

    Gurugram, Haryana, India Group Bayport Full time

    Group Bayport India "At Group Bayport, harnessing innovative print technologies to improve everyday personal and professional lives is what we do. That focus is driven by our dedication to empowering individual, group, and business self-expression by tapping into the dynamic possibilities of fully customizable products." Position : Customer Support...

  • Customer Support Associate

    1 day ago

    Gurugram, Haryana, India Kareer Hubb Full time

    **Hiring for Customer Support Associate** **Salary upto 40k + Allowances** **Day shifts** **Location : Gurgaon** **5 Days working** **Both side cabs** Pay: ₹17,000.00 - ₹40,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Rotational shift Supplemental Pay: - Joining bonus - Performance bonus **Education**: -...

  • Customer Support Associate

    7 days ago

    Gurugram, Haryana, India Kareer Hubb Full time

    **Hiring for Customer Support Associate ( international / Domestic)** - Graduate Fresher / Experienced both can apply. - Both side Cabs - 5 Days working - Location : Gurugram - Rotational Shifts **Job Types**: Full-time, Permanent Pay: Up to ₹42,000.00 per month **Benefits**: - Commuter assistance - Health insurance - Provident Fund Schedule: - Day...

  • Customer Support Associate

    2 weeks ago

    Gurugram, Haryana, India Kareer Hubb Full time

    **Customer Support Associate** - Rotational shifts - Both side cabs - 5 Days working - 2 Rotational off - Salary upto 40k per month - 10k PLI **Job Types**: Full-time, Fresher Pay: ₹19,000.00 - ₹40,000.00 per month **Benefits**: - Commuter assistance - Health insurance - Paid time off - Provident Fund Schedule: - Rotational shift Supplemental...

  • Customer Support Associate

    3 days ago

    Gurugram, Haryana, India recruitwire service Full time

    **Urgent Requirement for Sales process** **Position: Customer Support Associate** **Location: Gurugram** **Qualification : Graduate** **Skills : Excellent Communication in English** **Experience: Experience in sales (6 months)** **Shift - 24/7 Rotational shift** **Salary - Range of 22000 to 24000 CTC Per Month** **Working Days - 6 days rotational week...

  • Customer Support Associate

    1 week ago

    Gurugram, Haryana, India Kareer Hubb Full time

    **Profile : Customer support associate (Inbound - Voice)** Graduate -Fresher/ Undergraduate with minimum 6 months of international exp can apply **Salary-** Fresher - 25k in hand 6 months+ exp - 30k in hand. Complete WFO 5 days working Rotational shifts and 2 rotational off Both side cabs Age up to 30 years **NEED IMMEDIATE JOINERS ONLY** -...

  • Customer Support Associate

    2 weeks ago

    Gurugram, Haryana, India Cenus Consulting Full time

    **Profile - Customer Support Associate** **Work from Office** **Domain** - BPO **Location - **Gurgaon, Haryana - Must be a Graduate - Comfortable in rotational shifts - Good in English and Hindi Communication **Salary 20k - 30k CTC Per month** **Excellent Communication Skills.** For Further Queries call 8982239549 **Salary**: ₹20,000.00 -...