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Opd Billing Executive

2 weeks ago

Ashiananagar Patna Bihar, India SATKRITI HOSPITAL Full time

**Job Summary**:
The OPD Billing Executive is responsible for handling the billing process for outpatient services, ensuring accurate and efficient billing, and providing prompt customer service to patients. This role involves coordinating with various hospital departments to ensure smooth billing operations and timely payments.

**Key Responsibilities**:
1. Billing and Invoicing:

- Generate and process bills for outpatient services, including consultation fees, diagnostic tests, procedures, and other medical services.
- Ensure accurate input of patient details, service codes, and charges into the billing system.
- Verify and reconcile bills to ensure accuracy before processing.

2. Patient Interaction:

- Assist patients with billing-related queries and provide detailed explanations of charges.
- Provide payment options and ensure clarity on insurance claims or other financial matters related to their outpatient visits.

3. Insurance Processing:

- Collaborate with insurance companies to submit outpatient claims and ensure quick processing and settlement.
- Handle insurance claim queries and resolve discrepancies with insurance providers.

4. Coordination:

- Work closely with various departments (e.g., OPD clinics, diagnostics, pharmacy) to ensure all services rendered are accurately billed.
- Coordinate with the finance department for payment processing and reconciliation of payments received.

5. Reporting and Documentation:

- Maintain comprehensive records of patient bills, payments, and outstanding balances in the hospital’s billing system.
- Generate and submit regular reports on OPD billing status, collections, and outstanding payments to the billing supervisor or management.

6. Compliance and Confidentiality:

- Adhere to hospital policies, financial guidelines, and healthcare regulations regarding billing.
- Ensure patient confidentiality is maintained in all billing activities and protect sensitive financial information.

**Skills and Qualifications**:

- Bachelor’s degree in Accounting, Finance, Healthcare Administration, or related field.
- 1-2 years of experience in hospital or healthcare billing, preferably in an OPD setting.
- Proficiency in hospital billing software and MS Office (Excel, Word).
- Excellent attention to detail and strong organizational skills.
- Good communication skills with a customer service-oriented mindset.
- Knowledge of medical billing procedures, healthcare policies, and insurance claim processes is a plus.

**Working Conditions**:

- Shift-based work, depending on OPD hours of operation.
- Ability to work in a fast-paced environment and handle multiple billing tasks efficiently.

**Job Types**: Full-time, Walk-In

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

Application Deadline: 15/09/2024