Customer Relation Executive
4 days ago
**Key Responsibilities**
- Maintain positive relationships with existing customers and assist them with their needs.
- Provide accurate information about products, services, and warranty policies.
- Coordinate with the workshop and service teams to ensure smooth operations and timely updates to customers.
- Record customer feedback and maintain daily interaction reports.
- Follow up with customers to ensure complete satisfaction and identify opportunities for service improvement.
**Qualification & Experience**:
- **Minimum Qualification**: 12th Pass (Graduates can also apply).
**Required Skills**:
- Good communication skills in Hindi and basic English.
- Confident, polite, and customer-oriented approach.
- Ability to multitask and handle customer queries efficiently.
**What We Offer**:
- Supportive and professional work environment.
- Opportunities for growth and career development within the company.
**Why Join Us?**
Be part of a renowned automotive brand that values innovation, integrity, and excellence. You’ll lead a dynamic team that plays a key role in maintaining customer satisfaction and operational efficiency for Tata Motors’ Commercial Vehicle division.
**Job Types**: Full-time, Permanent
Pay: ₹10,000.00 - ₹15,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Paid sick time
- Provident Fund
Ability to commute/relocate:
- Indore, Madhya Pradesh: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (required)
**Language**:
- English (required)
- Hindi (required)
**Location**:
- Indore, Madhya Pradesh (required)
Work Location: In person
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