Telecaller Intern

1 week ago

Mohali Punjab, India Relinns Technologies Full time

**About Relinns**:
At Relinns Technologies, we are at the forefront of the digital transformation era, crafting innovative solutions in Generative AI-powered chatbots, software, and eCommerce platforms. From the early days of cassette tapes to the latest in nanotechnology, our trajectory mirrors the breathtaking pace of technological advancement.

With over 8 years of industry presence, we've partnered with top-tier clients like Apollo Tyres, Khatabook, and Manchester City Football Club, consistently pushing the boundaries of what's possible. Our cutting-edge projects like Store My Goods and Ockypocky showcase our expertise and commitment to redefining interactions with technology. At Relinns, we’re building tech products and shaping the global tech landscape with our vision.

**Key Responsibilities**:

- Make outbound calls to potential and existing customers to inform them about our products/services.
- Answer incoming calls from prospective customers and address inquiries.
- Maintain a database of customer information and record details of all interactions.
- Identify customer needs and suggest appropriate products/services.
- Follow up on leads and maintain relationships with clients.
- Provide exceptional customer service and resolve any issues or complaints.
- Achieve daily, weekly, and monthly call and sales targets.
- Collaborate with the sales and marketing team to develop effective calling strategies.

**Qualifications**:

- Recently completed a degree in Business, Marketing, Communication, or a related field.
- Strong communication skills, both verbal and written.
- Ability to speak confidently and persuasively over the phone.
- Basic computer skills and proficiency in MS Office.
- Ability to handle rejection and remain positive.
- Good organizational and time management skills.
- A positive attitude and willingness to learn.

**What We Offer**:

- Hands-on experience in a professional work environment.
- Training and mentorship from experienced professionals.
- Opportunity to develop communication and sales skills.
- Potential for future employment based on performance.
- Stipend or compensation as per company policy.

**Job Types**: Full-time, Fresher, Internship
Contract length: 6 months

Pay: ₹8,000.52 - ₹12,000.60 per month

**Benefits**:

- Cell phone reimbursement
- Provident Fund

Schedule:

- Day shift
- Morning shift
- Night shift

Supplemental pay types:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- total work: 1 year (required)
- Sales: 1 year (required)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

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