
Sales Support
2 weeks ago
**Industry**: IT / Software Services
**Location**: Mohali (Work from Office)
**Job Type**: Full-time
**Working Days**: 5 Days a Week (Rotational Shifts)
**Shift Timings**: 4:30 AM - 6:30 PM (Australian Shift, Rotational)
**Compensation**: Fixed Salary + Performance-Based Incentives
**About the Role**
We are looking for a motivated and confident **Sales Support & Telecalling Executive** to join our Mohali office. This role is perfect for individuals who enjoy engaging with people over the phone, **generating leads, scheduling meetings, and supporting the sales cycle**. You will be the **first point of contact** for potential international clients and play a key role in building strong relationships that lead to successful conversions.
**Key Responsibilities**
- Make outbound calls to international prospects and introduce company services.
- Explain product features and benefits to generate interest.
- Qualify leads and maintain an updated database in CRM.
- Schedule demos/meetings for the Sales Specialists.
- Provide sales team with timely support and follow-up on client queries.
- Ensure professional, polite, and clear communication at all times.
- Achieve daily/weekly call targets and contribute to sales pipeline growth.
- Share client feedback and insights with the sales and product teams.
**Requirements**:
- Prior experience in **telecalling, telesales, or customer engagement** is preferred.
- Strong **English communication and persuasion skills**.
- Comfortable with **Australian shift timings (rotational)**.
- Target-driven with a positive and confident attitude.
- Ability to handle client queries and objections professionally.
- Knowledge of CRM systems and MS Office is an added advantage.
**What We Offer**
- Competitive **base salary + attractive incentives**.
- Direct exposure to **international clients (Australia market)**.
- Career growth opportunities into **Sales Executive / Business Development** roles.
- Training, mentorship, and a collaborative work culture.
Pay: ₹30,000.00 - ₹45,000.00 per month
**Education**:
- Bachelor's (preferred)
Work Location: In person
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