Eng. I, Eng Run

**Key Responsibilities / Duties**:
**DEVELOPMENT - 30%**
- Complete all tasks related to technical analysis, development, unit testing, quality assurance, system testing, and implementation in accordance with the IT development life cycle.
- Assist project and line managers in producing estimates for the development effort required for system enhancements
- Ability to analyze requirements / problems and to propose innovative but workable solutions
- Adhere to all Invesco standards for support and change management activities.
- Provide weekly updates on enhancement activities so clients are current on completed work
- Interact with key vendors to ensure their changes/improvements/upgrades meet client requirements and internal technology standards.

**SUPPORT - 60%**
- Support the Investment Operations Back-Office Production Environment as a priority
- Provide production support as needed to backup support team as well as out of hours, weekend and bank holiday support, when required, as agreed with Team Lead
- Escalate issues and remediation steps effectively and in a timely manner.
- Coordinate with vendors to troubleshoot and resolve issues.

**OTHER - 10%**
- Attend scheduled meetings with Team Lead/Department/Town Hall presentations
- Become familiar with company methodologies around Lean and Agile
- Actively participate with Team Lead in creating personal development plan
- Provide the Team Lead with ideas to enhance or improve team processes and procedures and ensure agreed procedures are followed
- Attend scheduled training sessions
- Administrative activities - time sheets/compliance requests

**Working Conditions**:

- Normal office environment with little exposure to noise, dust and temperatures.
- The ability to lift, carry or otherwise move objects of up to 10 pounds.
- Normally works a regular schedule of hours and should be flexible for the timing changes, however hours may vary depending upon the project or assignment. Estimate a shift starting at 5.30 am to until 10.30 pm.
- Hours may include weekends and may include periodic 24 hour a day on call support by pager and/or cell phone. Holiday support from office on a rotational basis.
- Willingness to travel both domestically and internationally. Frequency and duration to be determined by manager.

**Work Experience / Knowledge**:

- Minimum 3 to 5 years of analyzing business or technical problems, and of proposing and implementing solutions.
- Must have a technical knowledge of system/software support in the **Investment Services** Industry.

**Specific Technical Skills Required**:

- Experienced in Database programming and troubleshooting (Oracle, SQL Server, ETC.)
- Experienced in Autosys or any equivalent scheduling utility
- Informatica or any equivalent ETL tool
- Basic knowledge on Unix
- Any Automation skills like Python, Selenium etc.,

**Inter-Personal Skills / Other Attributes Required**:

- Excellent verbal and written communication skills
- Experience working in an onshore/offshore environment supporting clients in different time zones
- Experience working within the Investment Services or Financial industry in an IT related role
- Ability to establish priorities, meet deadlines, and concentrate on detailed information in a fast-paced demanding work environment
- Strong problem solving capabilities with an analytical, methodical approach
- Must have experience of analyzing business or technical problems, and of proposing and implementing solutions
- Must demonstrate a strong customer focused attitude and understand the fundamentals of customer service
- Must be capable of communicating and negotiating effectively with all levels of user.
- Have a strong desire to learn and progress (motivated enough to self learn)
- Must have good organizational and planning skills, able to work under pressure and multi-task
- Willingness to listen to users,
- Excellent verbal and written skills

**Formal Education**:(minimum requirement to perform job duties)
- A Bachelor’s Degree in Computer Information Systems \ Computer Science is preferred or commensurate relevant work experience

**License/Registration/Certification**:(minimum requirement to perform job duties)
- None

**Competency Requirements - Invesco Core**:

- Please refer to IPMP manual for competence descriptions
- We are purely focused on delivering a superior investment experience for clients
- We earn trust by acting with integrity
- We value our employees and their diverse perspectives
- We achieve more by working together across the office and around the globe

We are passionate in our continuous pursuit of performance excellence

**Key Responsibilities / Duties**:
**DEVELOPMENT - 30%**
- Complete all tasks related to technical analysis, development, unit testing, quality assurance, system testing, and implementation in accordance with the IT development life cycle.
- Assist project and line managers in producing estimates for the development effort required for system enhanceme