Barista and Shift Supervisor

1 week ago

Pune Maharashtra, India FML HOSPITALITY Full time

**Job Summary**:
The Head Barista plays a key leadership role in the café, responsible for overseeing daily coffee operations, leading the barista team, and ensuring exceptional beverage quality. A core part of this role is **driving creativity and innovation in the coffee menu**, crafting seasonal drinks, signature beverages, and unique customer experiences that reflect the brand’s identity and passion for coffee.

**Key Responsibilities**:

- **Creative Menu Development**:

- Design and test new coffee beverages and seasonal specials.
- Collaborate with management to develop a signature menu that aligns with the café’s brand.
- Stay current with coffee trends, ingredients, and presentation techniques to bring fresh ideas to the menu.
- Train the barista team on preparation and presentation of new drinks.
- **Leadership & Team Management**:

- Supervise, schedule, and support a team of baristas.
- Train new team members and provide ongoing coaching.
- Promote a collaborative and positive work environment.
- **Coffee Quality Control**:

- Ensure consistency and excellence in espresso extraction, milk texturing, and brewing methods.
- Calibrate equipment regularly and monitor drink quality throughout the day.
- Uphold high standards in flavor, technique, and presentation.
- **Customer Experience**:

- Deliver friendly, knowledgeable, and attentive service.
- Handle customer feedback and resolve issues with professionalism.
- Educate customers about new drinks, beans, and brewing methods.
- **Operational Duties**:

- Manage inventory and order coffee, milk, and café supplies as needed.
- Ensure cleanliness, safety, and organization in the bar and prep areas.
- Assist with opening/closing procedures and cash handling.
- **Collaboration**:

- Work closely with café leadership on marketing new drinks and hosting tastings or events.
- Provide input on product sourcing and sustainability initiatives.

**Qualifications**:

- 2+ years of experience as a barista, with leadership or head barista experience preferred
- Strong understanding of coffee brewing, espresso techniques, and latte art
- Demonstrated creativity in developing coffee-based drinks or café menus
- Excellent leadership, communication, and customer service skills
- Ability to thrive in a fast-paced, team-oriented environment
- Food Safety Certification

**Preferred Traits**:

- Passion for coffee, innovation, and craftsmanship
- Curious and trend-aware with a flair for flavor experimentation
- Strong attention to detail and pride in presentation
- Motivated, proactive, and dependable

**Job Types**: Full-time, Permanent

Pay: ₹9,217.28 - ₹34,870.54 per month

**Benefits**:

- Cell phone reimbursement
- Food provided
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Evening shift
- Weekend availability

Supplemental Pay:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Pune, Maharashtra: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- Barista: 3 years (preferred)

**Language**:

- English (preferred)

**Location**:

- Pune, Maharashtra (preferred)

Work Location: In person

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