Tele Caller Executive

1 day ago


Indira Nagar Lucknow Uttar Pradesh, India SCM FINPROP PVT.LTD. Full time

**Job Summary**:
**Key Responsibilities**:

- Make outbound calls to prospective or existing customers regarding financial products such as personal loans, business loans, credit cards, insurance, etc.
- Explain product features, eligibility criteria, and documentation requirements clearly to the customer.
- Follow up on leads generated through marketing campaigns, digital platforms, or referrals.
- Handle customer queries and resolve issues promptly and professionally.
- Maintain accurate records of conversations and follow-ups in the system.
- Coordinate with internal departments (credit, operations, collections) as required.
- Meet daily/weekly/monthly targets for calls, leads conversion, or collections.
- If assigned to collections, follow up on pending payments or EMIs and ensure timely recovery.

**Required Skills & Qualifications**:

- Minimum qualification**:Graduate in any discipline**:

- **0-2 years** of experience in tele calling, preferably in a financial services.
- Good communication skills in **English and regional language(s)**:

- Basic knowledge of financial products or services is an added advantage
- Proficient in MS Excel / CRM tools (basic level)
- Persuasive and target-oriented approach
- Ability to work in a team and handle pressure

**Salary**:
₹[ 10,000 - 20,000] per month + incentives (based on performance)

**Benefits**:

- Attractive incentive structure
- Training and career growth opportunities

**Job Types**: Full-time, Permanent

Pay: ₹10,000.00 - ₹20,000.00 per month

**Benefits**:

- Commuter assistance
- Internet reimbursement

**Language**:

- Hindi, English (preferred)
- English (preferred)

Work Location: In person

Application Deadline: 02/08/2025
Expected Start Date: 29/07/2025



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