Sales Coordinator
4 days ago
the primary responsibility of a Sales Coordinator is to provide administrative support to the sales team and ensure the smooth functioning of the sales process. Here is a general job description for a Sales Coordinator:
Order Processing: Receive and process sales orders from customers, ensuring accuracy and timeliness. Coordinate with various departments such as inventory, logistics, and finance to ensure the fulfillment of orders and timely delivery to customers.
Sales Support: Assist the sales team by preparing and maintaining sales reports, sales presentations, and sales materials. Help in the preparation of sales proposals, quotes, and contracts. Provide product information and answer customer inquiries as needed.
Customer Relationship Management: Maintain and update customer databases, including contact details, sales activities, and customer interactions. Coordinate with the sales team to ensure timely follow-up on leads and customer inquiries. Address customer concerns and resolve issues in a timely manner.
Sales Coordination: Coordinate sales meetings, appointments, and travel arrangements for the sales team. Schedule and organize sales events, conferences, and exhibitions. Assist in the coordination and execution of sales campaigns and promotional activities.
Sales Analytics: Collect and analyze sales data to generate reports on sales performance, market trends, and customer preferences. Provide insights and recommendations to the sales team based on data analysis. Assist in forecasting sales targets and tracking progress against goals.
Communication and Collaboration: Facilitate communication and coordination between the sales team, internal departments, and external stakeholders. Act as a liaison between sales, marketing, customer support, and other teams to ensure effective information flow and collaboration.
Sales Administration: Maintain and organize sales documentation, including contracts, agreements, and sales records. Ensure compliance with company policies and procedures. Assist in the preparation and execution of sales training programs and materials.
Relationship Management: Build and maintain positive relationships with customers, channel partners, and suppliers. Assist in resolving customer complaints and inquiries. Collaborate with the sales team to identify cross-selling or upselling opportunities.
Continuous Improvement: Identify process inefficiencies and suggest improvements to enhance sales productivity and effectiveness. Stay updated on industry trends, market conditions, and competitor activities to provide relevant insights and recommendations.
Overall, a Sales Coordinator plays a critical role in supporting the sales team and ensuring efficient sales operations. They contribute to the overall success of the sales department by providing administrative assistance, maintaining customer relationships, and assisting in sales analysis and coordination. Strong organizational, communication, and multitasking skills are essential for this role.
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹10,000.00 - ₹20,000.00 per month
**Benefits**:
- Cell phone reimbursement
Shift:
- Day shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Thrissur, Kerala: Reliably commute or planning to relocate before starting work (required)
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