Desktop Support Intern

3 days ago


Mohali Punjab, India ZAPBUILD TECHNOLOGIES Full time

Addressing user tickets for issues regarding hardware, software, and networking.
- Providing technical support either by visiting on-site or through remote-access systems.
- Providing IT networks and customer services to users inside and outside the company.
- Guide users with step-by-step instructions to resolve the issues.
- Advising on software and hardware upgrades.
- Maintaining a log of job tickets and maintenance tasks.
- Send the unresolved issues to the next level of the support team.
- Ensuring that the client systems are working fine.
- Creating technical reports and manuals.
- Keep up with current breakthroughs in computing technology and research its reviews.

**Job Types**: Full-time, Permanent

Pay: ₹9,707.91 - ₹15,000.00 per month

**Benefits**:

- Commuter assistance
- Health insurance
- Provident Fund

Shift:

- Day shift
- Night shift
- Rotational shift

Work Days:

- Monday to Friday

Work Location: In person



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