Customer Care Executive

1 day ago

Nelamangala Bengaluru Karnataka, India Driver Logistics Full time

**Job Overview**:
**Duties & Responsibilities**
- Daily MIS Downloading and analysis of Booking Vs Connection & Booking Vs Delivery according to the TAT and any gap has to be updated to the MANAGER OPERATIONS.
- Monitoring the deliveries of Ex BLR booked shipments according to the fixed TAT and any gap observation has to be updated to the Manager Ops, prior to the incident happening.
- Report creation of the BOOKING vs DELIVERY according to the TAT and evaluating the SUCCESS & FAILURES.
- Ensuring the IOD updating from through the TEAM MEMBERS of the REGION on the same day of the delivery. Any gap observation needs to be updated in advance to the Manager Operations.
- Ensuring the POD Upload to the portal along with the required documents and keeping a data for the same. Any delay in the process for more than 48Hrs has to be informed to the Operations Manager, AGM OPS and needs to follow up till the closure.
- Ensuring that the PODs and further documents are uploaded correctly and if any issue found will be updated to the OPS MANAGER and also ensure that it is getting corrected.
- Identifying the defaulters in the POD upload.
- Getting the POD from the branches and consolidation along with the OPS Team.
- Daily revenue & expenses data consolidation of the branches
- Coordination with the BRANCH TEAM
- Monitoring the WhatsApp group created for the CLIENTS.

**Qualifications and Skills**:
Bachelor’s degree

Proven experience in handling customers

Excellent communication skills, both verbal and written, with the ability to interact effectively with internal and external stakeholders.

Team player with a positive attitude and willingness to collaborate across departments.

Flexibility to adapt to changing priorities and work demands in a dynamic environment.

  • Customer Care Executive

    5 days ago

    Bengaluru, Karnataka, India Lifetime Health Plus Care Pvt Ltd Full time

    ChatGPT Job Title: Customer Support Executive (Night Shift) - Medical Background **Job Description**: Are you passionate about providing exceptional customer support and making a positive impact in the healthcare industry? Join our team at Lifetime Health as a Customer Support Executive for the night shift, where you'll play a crucial role in ensuring our...

  • Customer Care Executive

    2 weeks ago

    Bengaluru, India Alpha Customer Care Pvt Ltd Full time

    **Job Profile** - Inbound support - Service ticket management - L1 Tech support - Service call tracking and scheduling - Outbound customer feedback survey **Support Channel**: - Voice / Mail/ Whatsapp **Qualification**: - Degree - Diploma - Puc pass/fail **Languages**: - English, Hindi & Regional Language - English, Hindi & Marathi - English, Hindi &...

  • Customer Care Representative

    1 day ago

    Whitefield, Bengaluru, Karnataka, India National Dental Care Full time

    Hiring Customer Care Executive Education - Any Degree Good communication skills Fresher can apply Only Day shift and 9hrs working Should know Kannada Language Should be based from Whitefield in and around areas Salary is good at industry based on the education and Experience **Job Types**: Full-time, Permanent, Fresher Pay: ₹15,000.00 -...

  • Customer Care Executive

    2 weeks ago

    Bengaluru, Karnataka, India subhadrajobsconsultancy Full time

    1) Hi, We Have The opening for the customer care executive Qualification : Any Graduates 6 Days working 9 hours of rotational work 8am to 8pm (female) 8am to 12am (male) 1 Rotational Off Work from Office CTC : Upto 22,000/- per month* Quarterly Bonus : 3,894/ No. Of requirements : 50 2)Hi, we have the opening for customer care...

  • Customer Care Executive

    5 days ago

    Bengaluru, Karnataka, India 21 Wayout Full time

    **We are Looking for Customer care Executive for Bangalore Location.** **For Speak to Employer - 8420612233** Fluent in Hindi and English needed must. Exp - Minimum 2Yrs in Customer care. Location - JP Nagar - 7th Phase, Bangalore **Job Types**: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month **Job Types**: Full-time, Permanent Pay:...

  • Customer Care Executive

    2 weeks ago

    Bengaluru, Karnataka, India Speshally NHS Full time

    **About Us** Our client is committed to delivering exceptional customer experiences. We are seeking a friendly, professional Customer Care Executive to serve as the first point of contact for our showroom visitors and clients, ensuring their needs are met with excellent service. **Job Summary** The Customer Care Executive (Front End Showroom) will be...

  • Customer Support Executive Health Care

    2 weeks ago

    Bengaluru, Karnataka, India Lifetime Health Plus Care Pvt Ltd Full time

    Job Title: Customer Support Executive - Health Care Location: Bangalore Company: Lifetime Health About Us: Lifetime Health is a leading healthcare home service startup dedicated to providing personalized and top-quality healthcare services to our clients. We are committed to improving the health and well-being of our customers by delivering the highest...

  • Customer Care Executive

    1 day ago

    Bengaluru, Karnataka, India Connect and Heal Full time

    About The Organisation: Connect and Heal is a Bengaluru-based health-tech company that provides end-to-end coordinated care for employees. Founded in November 2016, CNH aims to be the first Health Maintenance Organization in India. We are one of the very few technology enabled, holistic health-care providers who own her infrastructure and have meaningful...

  • Customer Care Executive

    2 weeks ago

    Bengaluru, Karnataka, India Digital Marketing Academy Full time

    **Job Description of Customer Care Executive** - Processing of enquiries received - Uploading the leads into ERP, regular follow-ups based on the scheduled date and updating status. - Sending mails, SMS and WhatsApp to interested students. - Call cold/warm leads (as provided) - Get students to walk-into the office - Daily reports to be sent to respective...

  • Customer Care Executive

    2 weeks ago

    Bengaluru, Karnataka, India Nexogic Full time

    **Job Requirements** Job Title: Customer Care Executive Location: Bangalore **Salary**: Competitive, based on experience Qualification: Graduation or equivalent Work Experience: Prior experience in Healthcare customer service preferred **Responsibilities**: - Provide outstanding customer service to patients and their families, ensuring their needs are...