Am-ap(T&e)

2 days ago

Hyderabad Telangana, India Genpact Full time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI._

**_ _**
- Responsibilities_
- _Perform process transactions involving data entry/data capture according to defined methods, procedures, and standard delivery solutions and deliver operational excellence_
- _Ensure all month end activities are completed within agreed time and of the highest quality and ensure metrics are met as per agreed KPIs / SLAs targets as applicable_
- _Align team goals and targets with that of the Customer_
- _Be the primary point of contact for all the level 2 travel & expense query_
- _Work with Clients to drive the activities efficiently and accurately_
- _Guide the teams on Standard methodologies in the area of T&E_
- _Should build, run and handle the governance around customer and Genpact communication enabling better visibility, transparency and partnership within the relationship_
- _Responsible to establish and monitor the quality standards process metrics and methodologies. Work with the team to strategize quality initiatives and identify continuous improvement projects and setup plans for execution_
- _Setting up and monitoring critical metrics, control indicators, measurement systems to ensure the smooth and successful service delivery of operational, business processes_
- _Ensure client satisfaction and successful external & internal audits_
- Qualifications we seek in you_
- Minimum qualification_
- _B.Com / MBA Finance_
- _Proven experience_
- Preferred skill set_
- _Significant Experience in balancing Travel and Entertainment process is helpful_
- _Excellent written & verbal communication skills_
- _Ability to communicate clearly at all levels within the organization._
- _Ability to balance varied volumes of workloads and meet targets on time_

**_
Job_**_Engineer III - Software Development_

**_ Primary Location_**_India-Hyderabad_

**_ Schedule_**_Full-time_

**_ Education Level_**_Bachelor's / Graduation / Equivalent_

**_ Job Posting_**_Nov 5, 2024, 12:24:40 AM_

**_ Unposting Date_**_Ongoing_
- Master Skills List_Operations_
- Job Category_Full Time_

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