Executive-telecaller

5 days ago

Ernakulam, India Muthoottu Mini Financiers Full time

Duties:

- Make outbound calls to customers to provide information or gather data
- Answer incoming calls and direct them to the appropriate department or individual
- Maintain an organized schedule using Outlook Calendar for appointments and follow-ups
- Proofread documents for accuracy and completeness
- Utilize Google Suite for document creation, editing, and sharing
- Operate phone systems and handle multiple calls simultaneously
- Perform general clerical tasks such as filing, scanning, and copying documents
- Use DocuSign to electronically sign and send important documents
- Accurately enter data into various systems or databases
- Assist with other office-related tasks as assigned

**Requirements**:

- Excellent customer service skills with a friendly and professional phone manner
- Proficient in using Microsoft Outlook Calendar for scheduling and organizing appointments
- Strong attention to detail for proofreading documents and data entry tasks
- Familiarity with Google Suite for document management and collaboration
- Experience operating phone systems and handling multiple calls simultaneously
- Basic clerical skills such as filing, scanning, and copying documents
- Knowledge of using DocuSign for electronic document signing and sending
- Efficient and accurate data entry skills
- Comfortable working in an office environment

This position offers a great opportunity to provide exceptional customer service while performing a variety of administrative tasks. If you have excellent communication skills, attention to detail, and enjoy working in an office setting, we encourage you to apply.

**Benefits**:

- Health insurance

Schedule:

- Day shift

Ability to commute/relocate:

- Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Telecalling: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

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