Tele Customer Support Executive

2 days ago


Kumbalam Kochi Kerala, India LRL Motors Pvt Ltd Full time

**About Us**:
Join one of India's fastest-growing motorcycle e-commerce platforms At **LRL Motors**, we cater to 300K+ monthly enthusiasts and riders. We're now expanding our **Customer Support Team** and looking for energetic, bilingual support executives who are passionate about two-wheelers and delivering world-class customer service.

**Key Responsibilities**:

- Assist customers with **order tracking, product information, and returns**:

- Deliver smooth **after-sales support**, handling complaints professionally
- Document all customer interactions and ensure timely follow-ups
- Collaborate with internal departments (warehouse, sales, etc.) to resolve customer issues
- Act as the **voice of the brand** - positive, polite, and rider-friendly in all interactions

**Who Can Apply**:

- **Fluency in English and Hindi is mandatory**:

- Strong communication, listening, and problem-solving skills
- Prior experience in customer support is a plus, but **freshers with strong language and people skills** are encouraged to apply
- **Bonus**: Passion for motorcycles or experience in the automotive industry

**What We Offer**:

- Competitive salary between ₹15,000 - ₹25,000
- Training and growth opportunities in a leading automotive e-commerce company
- A dynamic and enthusiastic work environment
- Opportunity to work closely with a passionate rider community

Pay: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Leave encashment
- Paid sick time
- Paid time off

Work Location: In person

**Speak with the employer**
+91 7306573867


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