M365 Application Platform Odb and Backup Admin

6 hours ago

Chennai Tamil Nadu, India Phygital Insights Full time

Full time
- |
- Work From Office
- This Position is Currently Open

**Department / Category**:
**ADMIN**
- Listed on Feb 04, 2025

**Work Location**:
**CHENNAI**

**BANGALORE**

**COIMBATORE**

**HYDERABAD**

**Job Descritpion of M365 Application Platform ODB and Backup Admin**:
4 to 6 Years Relevant Experience

**Core Responsibilities**:

- Provide technical guidance, coaching, and direction to technical staff across various M365 product & operations teams.
- Take ownership of technical and non-technical deliverables within assigned projects.
- Effectively document, communicate, and present technical decisions and their business implications to peers, senior management, and stakeholders.
- Bring a creative and innovative mindset to problem-solving.
- Maintain deep technical expertise in OneDrive for Business.
- Perform technical troubleshooting and problem-solving for complex issues.
- Stay informed on Microsoft product roadmaps and assess their impact on EY end users.
- Maintain a security-first mindset, proactively mitigating risks and reducing vulnerabilities.
- Ensure availability and business continuity of the product, aligning with SLAs and experience metrics.
- Proactively identify potential threats, vulnerabilities, and risks to enhance system resilience.
- Demonstrate strong communication, networking, stakeholder, and vendor management skills.

**Skills & Attributes for Success**:

- Adaptable communication style, capable of building rapport and managing escalations while maintaining a calm and professional approach.
- Strong verbal and written communication skills, particularly in cross-cultural environments.
- Ability to collaborate across teams, time zones, and cultures effectively.
- High Emotional Intelligence (EI) to navigate business complexities and enhance leadership performance.
- Proven expertise in product management, service delivery, and financial management.
- Experience in marketing and sales to support business objectives.
- Passionate, committed, and determined in driving results.

**Desirable Skills & Qualifications**:

- Experience in managing multiple service providers, including external and internal dependencies.
- Strong understanding of business drivers and customer strategies, with the ability to develop and maintain strategic relationships.
- Builds strong relationships by anticipating needs, fostering collaboration, and acting as a trusted business advisor.
- Knowledge of scripting and development for automation and customization.
- Familiarity with networking, identity management, security, and desktop/mobile technologies.
- Awareness of country-specific and government compliance laws.

**Required Skills for M365 Application Platform ODB and Backup Admin Job**:
**M365**

**Our Hiring Process**:

- ** Screening (HR Round)**
- ** Technical Round 1**
- ** Technical Round 2**
- ** Final HR Round

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