Associate Salesforce Administrator

**Role**

Data Axle's Marketing operations team is looking for a motivated and detail-oriented Salesforce Admin - Fresher to join our growing team in Pune. This is an excellent opportunity for recent graduates or early-career professionals who are eager to build a career in CRM and marketing operations.

As a Salesforce Admin - Fresher, you will be trained on the job to manage and support the Salesforce CRM system that powers our sales and marketing workflows. You'll work closely with cross-functional teams and play a key role in helping maintain data accuracy, improve CRM usability, and support daily operations.

No prior experience is required—just a strong willingness to learn, a proactive mindset, and a passion for technology and process improvement.

**Key Responsibilities**

**Salesforce System Support**
- Assist in configuring Salesforce objects, custom fields, layouts & Automations
- Help maintain workflows, process builders, and validation rules under supervision.
- Learn to manage and resolve user queries, access issues, and system bugs.

**Data Management**
- Support efforts to maintain clean, consistent, and accurate data within the Salesforce system.
- Help identify and remove duplicate records and improve overall data quality.
- Perform routine data uploads and updates using standard tools (e.g., Data Loader, Import Wizard).

**User Administration**
- Assist in creating and managing user profiles, roles, and permissions.
- Help monitor user activity and system access to ensure security protocols are followed.

**Training & Documentation**
- Support user training initiatives and assist in documenting usage guidelines.
- Assist with creating internal training resources and support documentation.

**System Maintenance**
- Help monitor system performance and scheduled processes.
- Work alongside senior administrators and IT teams to support integrations.

**Learning & Development**
- Continuously upskill on Salesforce through internal training, hands-on projects, and certification prep.
- Stay informed about new Salesforce features and CRM best practices.
- _You will report to the Senior Manager and work closely with the marketing and sales operations teams_
- Tools you may be exposed to: Salesforce, HubSpot, Google Sheets, Excel, Data Loader, Import Wizard.

**Requirements**:

- Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field.
- Strong interest in CRM systems, digital tools, and business process automation.
- Excellent attention to detail, problem-solving skills, and a willingness to learn.
- Strong communication and interpersonal skills.
- Basic understanding of CRM concepts is a plus (not mandatory).

**Preferred but Not Mandatory Skills**
- Familiarity with Salesforce, HubSpot, or any CRM platforms (academic or self-taught experience is acceptable).
- Exposure to data management principles (Excel, Google Sheets, or basic SQL).
- Understanding of sales/marketing workflows or tools.

**Why Join Us**
- Structured Training: Get hands-on experience and mentorship from experienced professionals.
- Career Growth: Start your career path in CRM with opportunities to grow into Salesforce Admin, Analyst, or Developer roles.
- Impactful Work: Contribute to marketing operations that support multi-million dollar campaigns.
- Collaborative Culture: Be a part of a supportive, diverse, and fast-paced team that values learning and innovation

**Disclaimer**:
Data Axle India follows a merit-based employee recruitment practice with extensive screening steps. Data Axle India does not charge/accept any amount or security deposit from job seekers during the recruitment process.

If you believe you have been a victim of recruitment fraud, you are requested to approach law enforcement agencies immediately